How much work-life balance do AA customer relations representatives get? How do you get scheduled shifts?

How much work-life balance do AA customer relations representatives get? How do you get scheduled shifts?
2018-08-07T17:52:23Z 1
2018-08-07T17:52:23Z

Customer Relations Representative at American Airlines

about 2 years ago
Schedule bids are based on seniority. Once you have your schedule, expect to keep it for about 3 months. Also expect to have mandatory overtime during busy travel seasons. Besides this, American Airlines is flexible with dropping shifts, offering vacation, splitting shifts, and self trades.
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