What do AT&T support agents do on the daily and what skills do they need to have?

What do AT&T support agents do on the daily and what skills do they need to have?
2018-08-07T01:18:12Z 1
2018-08-07T01:18:12Z

Support Specialist at AT&T

over 1 year ago
As a Support Specialist I’m troubleshooting customer issues related to the cellular network most of the time. Some of the skills needed are : being multi-tasking , using critical thinking and thinking out of the box
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