How much work ownership vs. teamwork should I expect as a Customer Support Agent at AT&T?

How much work ownership vs. teamwork should I expect as a Customer Support Agent at AT&T?
2018-08-07T00:50:32Z 1
2018-08-07T00:50:32Z

Customer Support Agent at AT&T

about 2 years ago
There is 100% ownership of work at AT&T; all calls are recorded and computers monitored, including the programs that are used are only accessible by logging in with credentials that are assigned to you and only you. There isn't collaborative work at all.
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