On a given day, I did a bit of everything (see list below). Part of being successful at my job required being organized and learning how to prioritize tasks (just like when I worked as a bedside nurse-except I had the chance to forge closer bonds with my patients because I saw them on a more frequent basis).
I followed up on patients with abnormal test results.
I ensured that there was ongoing communication among patients with multiple specialists.
I did medication prior authorizations.
I took care of walk-ins and patients who need triaging when the doctors did not have an opening in their schedule.
I did quality improvement dashboards.
I assisted with monthly reports.
I taught patients how inject insulin and did weekly pillboxes for a couple individuals.
I served as a resource for the medical assistants as well.