I'm a book lover who's interested in being a customer service rep at Barnes and Noble, so what might a work day look like?

I'm a book lover who's interested in being a customer service rep at Barnes and Noble, so what might a work day look like?
2018-11-14T12:43:50Z 1
2018-11-14T12:43:50Z

Former Sales, customer service, receiving, shipping at Barnes and Noble

almost 2 years ago
A day at customer service generally entails greeting each customer in the store and proactively asking if they need help finding things, answering the phones, helping customers at the desk by looking up the book they want, walking them to the section and physically placing the book in their hands (or offering to order the book if it's out of stock), and talking to customers about memberships and making recommendations for them.
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