Aside from patience, what skills would I need to succeed as a Target Customer Service Representative?

Aside from patience, what skills would I need to succeed as a Target Customer Service Representative?
2018-08-03T21:35:30Z 2
2018-08-03T21:35:30Z

Division Manager, Market Acquisition and Retention at Aquaperfect Direct Marketing, LLC

over 1 year ago
The hallmark skill set to maintain in most high level customer service roles would include an in depth knowledge base coupled with keen listenting skills and an empathetic, one-on-one relationship with the customer or prospect which is reflective of those developed qualities of the skill set.
A conversational tone and genuine concern to vigorously address the customer inquiry, combined with a good sense of light hearted humor when appropriate wouldn't hurt, either.
2018-08-03T21:35:30Z

Former Customer Service Representative at Target

about 2 years ago
The best skill to have in any customer service field is the ability to deescalate a situation and good work ethic. Employers want someone who is empathetic and maintains a friendly and helpful attitude.
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