What work ownership expectations should I have going into a support engineering role at Microsoft?

What work ownership expectations should I have going into a support engineering role at Microsoft?
2018-08-02T22:29:29Z 1
2018-08-02T22:29:29Z

Exchange Engineer - Product Support at Microsoft

over 1 year ago
100% Each engineer is given 4 servers to have the ability to construct a model of most any environment for troubleshooting purposes. While no one can ever know every single thing - actually, they can at Microsoft. There are some highly technical and experienced AND BRIGHT individuals in product support.
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