What's the day to day of a help desk analyst at KPMG?

What's the day to day of a help desk analyst at KPMG?
2018-08-02T20:32:31Z 1
2018-08-02T20:32:31Z

Former Help Desk Analyst at KPMG

over 1 year ago
80%emails 20% phone calls. Your work load is what you make of it, but be aware that your statistics are being logged. Do the most you can with the resources available. Be aware that you will be using several different applications to help clients around the world. ALWAYS be professional, this is a very “scripted” environment.
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