Former Technology Support Analyst Intern at Deloitte
about 2 years ago
Technology Support Analyst is the staff position for the IT department. At the Deloitte HQ in NYC, the interns work directly with the IT department. Interns work on imaging laptops, setting up laptops for new hires with Deloitte application and standards. They also on level 1-2 IT tasks as well as other misc. duties. Here is what I have on my resume:
Assisted technicians in supporting the user community. Activities include procurement, configuration, deployment, and technical support of all standard hardware/software applications including internally developed and off the shelf software.
Assisted technicians with managing Service Level Targets through accurate recording of service activities, asset transactions, data retention, and PCcompliance activities.
Installation, configuration and support of local and network printers.