My shifts were usually from 8am-2pm or from 2pm-6pm because I was part-time. the schedule is made a month in advance so you can plan accordingly. you can also request time off you just have to do it ahead of time. you can take paid vacation time and sick days which is pretty great because you can still take a break from work and get paid for it. I would say there is a good work-life balance because you will always be off at around 5 and you have the chance to plan a month ahead of time.