If anyone here has experience as a nutrition services technician at Spectrum Health, would you mind sharing what it's like working this position?

If anyone here has experience as a nutrition services technician at Spectrum Health, would you mind sharing what it's like working this position?
2018-11-07T19:39:34Z 3
2018-11-07T19:39:34Z

Nutrition Services Technician at Spectrum Health

over 1 year ago
My general job as a Nutrition Services Technician is to deliver food trays to patient rooms, although different tasks can come up during the day, such as helping in the cafeteria, or cleaning off the carts pushed around the hospital. The title “Nutrition Services Technician” is a loose title, because there are many positions that fall under the same name. I run carts, but you could also be assembling the trays, managing the call center, or working in the cafeteria. Either way, you basically get trained to do everything! During a normal day, I go around to almost all floors of the hospital and give patients their food trays. Depending on their mood, you have to act in a professional and empathetic way. Some people could be grumpy about a mess up on their food, or upset that is wasn’t to their room sooner. At that point, I appoligize and tell them ways to fix their problem, if they so choose to.
2018-11-07T19:39:34Z

Former Nutrition Services Technician at Spectrum Health

over 1 year ago
Everyday can be different depending on your status. A part time employee typically works multiple jobs within the kitchen. For example, patient line (assembling meal trays), runners (delivering patient meal trays), call center (taking patient meal orders based on diet), and cafeteria (cashiering, prep, stock). Weekdays are very fast paced, however it is rather slow on the weekends. You may be pulled from one area to cover another if needed.
2018-11-07T19:39:34Z

Former Nutrition Services Technician at Spectrum Health

over 1 year ago
I basically was assigned approximately 4 complete or partial floors that were usually the same for each shift and bring trays of food up to patients and then remove trays of food that had been eaten from each room as well. We used a cart to transport the trays and we had to know what room the hospital staff placed used trays in but still had to go room to room in order to make sure we collected them all. We knocked on doors and announced ourselves, if we didn't hear a reply we gently and slowly entered the room and set the tray down on the counter or removed the used tray. We also did side work at the end of the night such as rolling silverware, mopping certain areas and working in the dish room (which was the most difficult). For rooms with patients that were contagious there was a warning notice on the door and there were certain levels of warnings. We always had to sanitize our hands before and after each room but depending on the warning, we had to use gloves, a face mask and gloves or a complete protective hospital gown, a face mask, and gloves but I want to make it clear I got ill no more frequently than I did before the position.
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