Open Records - Open Government Coordinator

Introduction:

The Wisconsin Department of Children and Families (DCF), Division of Milwaukee Child Protective Services, Bureau of Quality Operations is currently recruiting to fill an Open Records – Open Government Coordinator position in Milwaukee, WI. DCF offers great benefits, personal growth opportunities and work-life balance as a State of Wisconsin employee; and the intrinsic reward associated with serving the children and families of Wisconsin. To learn more about DCF’s complete compensation package, please visit our Total Rewards Calculator!

This position is headquartered at our Milwaukee Children and Families Office (635 N. 26th Street) and may have the option to work hybrid for up to two days per week.  This schedule may change based on training or operational needs.  Employees need to report to the 635 N 26 St. Milwaukee, WI office on their first day for onboarding and orientation. 

High speed internet access is required to meet the needs of hybrid work.

Come see why DCF is such a great place to work!

DCF is committed to the important work of helping children, youth and families become safer, more secure and progress down the road to true independence. For more information about DCF, visit our website at http://dcf.wi.gov/.

POSITION SUMMARY:

Under the general supervision of the Administrative Services Section Manager, the Open Records-Open Government Coordinator is responsible for overseeing the work of responding to and coordinating requests for open records which DMCPS is responsible for and for working to ensure compliance with other requirements of open government including open meeting laws.  This position will work with staff and management to develop trainings and policies related to responding to open records requests, assist with responding to open records requests on behalf of the division and monitor responses and ensure timeliness as expected by law.  This position provides resources, technical assistance, and support to the QOB and division staff, related to response and process of records and related requests including background checks. 

View the complete position description.

SALARY: The classification title for this position is Records/Forms Management Specialist. The starting salary is between $23.00 and $30.69 per hour ($47,840 and $63,835 annually), depending on qualifications. Pay for current State of WI employees will be based on the compensation plan in effect at the time of the appointment. Pay for current state employees who are transferring will be determined based upon the pay on transfer rules (higher level duties or equity) as outlined in the compensation plan in effect at the time of appointment.

The pay schedule/range is 07-04. A one-year probationary period may be required.  

Job Details: Due to the nature of the position, final candidates may be required to allow DCF to conduct a security background check to determine whether the circumstances of any pending charges or convictions would be substantially related to the job being filled.

Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without DCF sponsorship.) The Department of Children and Families does not sponsor visas, either at time of hire or at any later time.

Qualifications: 

Minimally qualified applicants will have:

• Experience managing confidential records (requests, records retention, destruction schedules, etc)
• Experience utilizing a database to track records and files
• Experience providing training and/or technical assistance to colleagues and/or partners
• Experience handling multiple issues and questions from several program areas, internal departments, and customers
• Experience utilizing Microsoft Office Suite (Word, Excel, Outlook, SharePoint, etc.)

Well-qualified applicants will have:

• Experience utilizing eWiSACWIS or other similar automated data systems to research and pull business information for internal/external requests
• Experience interpreting and applying laws, WI Administrative Rules, and/or policies to ensure compliance
• Experience developing processes or policies to enhance and/or support organizational goals
• Experience serving as the records and forms agency representative or subject matter expert

HOW TO APPLY:

If you haven’t already done so, you will need to create an account and apply online. You must apply online to be considered for this position. Application materials will not be accepted if received in an e-mail, as a hard copy or a fax. Applications received after the deadline will not be accepted.

After you are logged in and are viewing the announcement, click “Apply Now.” You will be asked to provide your personal information and required materials.  Online applications that do not include all of the requested materials will not be considered. 

Both a resume and letter of qualification are required.  If both documents are not submitted during the application process, your application will be disqualified.  Your letter of qualifications and resume are very important parts of your application at DCF and are used during our evaluation process to determine your qualifications as they relate to the job. View instructions on developing your resume and letter of qualifications for your DCF application and what should be included in these materials. 

Submitted materials will be evaluated by one or more subject matter experts and qualified applicants will be invited to participate in the next step of the selection process. 

The State of Wisconsin is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to providing equal employment opportunities to applicants of any race, color, ancestry, religion, sex, national original, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations to qualified applicants and employees with disabilities.

The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability.  If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program.

Permanent classified state employees who are eligible for consideration (transfer, voluntary demotion, or former employees as a reinstatement) must complete the application process to apply.

Deadline:

The deadline to apply is 11:59 PM on June 25, 2025. If you need assistance with the online application process, please contact, Angela Cox at 608-422-6422 or via email at angela.cox@wisconsin.gov. Please see the Frequently Asked Questions for general wisc.jobs user information and technical assistance.