Point-of-Sale (IT) Support Intern (Pack STEM, Mt. Rose - Ski Tahoe, Fall '25)
**This internship is hosted by Mt. Rose - Ski Tahoe and sponsored by the Nevada Career Studio (NCS).
It is highly encouraged that students visit the Nevada Career Studio or use our virtual Career Help Request. BEFORE applying for these positions. Resumes and cover letters that do not meet NCS expectations will not be included in applicant packages to employers.
About Mt. Rose - Ski Tahoe:
Mt. Rose – Ski Tahoe is an independent ski area just 25 minutes from Reno. At 8260’ base elevation, we are where the snow is – and we want to keep it that way. We prioritize sustainability that is good for our employees, guests, and company.
Internship Description:
In this internship, you'll play a vital role in supporting the technical operations of our POS stations and related equipment. You'll gain practical skills in diagnosing and repairing hardware and software issues, installing and configuring systems, and providing essential technical support to our cashiers. This is an excellent opportunity to learn the inner workings of a Windows-based POS system (Accesso Siriusware) and contribute directly to our operational success.
Duties/Responsibilities:
- Complete 120 hours of work as an intern (8-15 hours per week, 15 weeks total)
- Diagnose and repair hardware and software issues on PC’s using approved methods and processes.
- Install hardware and software.
- Install/configure/repair network and local printers.
- Train cashiers on basic computer and POS knowledge.
- Communicate and interact as required with end users and internal staff.
Goals and Expectations of the Intern:
We are a Windows environment using Accesso Siriusware for our Point of Sale. Our goal is to train and teach the intern the inner workings of the system and how to support our cashiers. Weekends and Holidays are our busiest times and when help is most needed. We hope that the intern will stay on the job after the 120 hours are completed until the season finishes in April.
Required Qualifications:
- Must be a degree-seeking student at the University of Nevada, Reno during the Fall ‘25 semester
- Summer ‘25 or earlier graduates are not eligible for the Wolf Pack STEM Internship Program
Preferred Qualifications:
- Ability to communicate and work well with others and possess a willingness to work the necessary hours to meet our needs
- Proficient at troubleshooting & analyzing information thoroughly
- Advanced knowledge and understanding Windows based OS
- Advanced knowledge and understanding of Point-of-Sale computer hardware
- Ability to follow established policy and procedure
- Self-motivated, professional individual who needs minimal supervision
- Be very flexible in scheduling and be available for occasional overtime
Desired Schedule for Intern:
Friday, Saturday, Sunday and winter Holidays. A typical shift is 8am – 2pm.
Winter weather at our location means the intern should have appropriate personal transportation for the snow (4WD or AWD vehicle with chains/snow tires highly recommended). We offer carpooling and vanpooling resources, but the intern is ultimately responsible for their own transportation.
Pack STEM internships require interns to complete 120 hours during their internship. It is the intern’s responsibility to ensure this requirement is met.