Community Service Officer I

The City of Vacaville - A beautiful place to live, a great place to work!

With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off,  employee social and wellness activities, casual dress days, competitive pay and generous benefits and retirement package. 

Contribute to our vibrant community and join the City of Vacaville!

The City of Vacaville is now accepting applications for the position of COMMUNITY SERVICE OFFICER I in the Police Department.   Currently, one (1) vacancy exists within the department. This recruitment will also be used to establish an eligibility list to fill future full-time, part-time or limited-term vacancies in this classification that may arise over the next 12 months.

Please see our Vacaville Police Department Recruitment Page for more information.

Salary Range:

Community Service Officer I - $60,257 - $73,243/year

Working for the City of Vacaville comes with an excellent benefits package including:

• Medical Insurance at affordable rates - City covers up to 85% of Kaiser premiums and other plans are also available
• Vision and Dental Insurance monthly premiums covered 100% by the City
• Paid sick leave, vacation leave, thirteen holidays and two floating holidays a year
• Tuition reimbursement and student loan repayment
• Deferred compensation plan with City contribution, no employee match required
• California Public Employees Retirement System (CalPERS)  plan enrollment and Retiree Health Savings account

**Please see our generous benefits package here**

A City of Vacaville Community Service Officer plays a vital, hands-on role in supporting law enforcement and public safety. Whether taking reports, assisting at crime scenes, coordinating traffic control or interacting with the public, they serve as the face of community-focused service. This entry-level, non-sworn position is perfect for those passionate about helping others, gaining experience in public safety, and making a meaningful impact every day.

Duties may include, but are not limited to, the following:

• Assisting sworn police officers by identifying and securing crime scenes and conducting interviews
• Conducting criminal and non-criminal investigations, writing investigative reports and documenting incidents and activities
• Collecting, processing, recording and presenting evidence
• Directing traffic and responding to vehicle collisions, abatements and roadway hazards
• Promoting positive community relations through outreach and public education programs

Community Service Officer I is the entry-level class in the Community Service Officer series.

The complete job description can be viewed on our website at www.cityofvacaville.com.

ABOUT YOU

Desirable knowledge, skills and abilities the ideal candidate will possess include, but are not limited to:

• Strong interpersonal and communication skills to effectively interact with the public, victims, witnesses, and other agencies in a professional and empathetic manner
• Ability to observe, analyze, and accurately document incidents through detailed written reports and official records
• Capacity to quickly learn and consistently apply City and departmental policies and procedures in the performance of daily duties
• Understanding of and commitment to complying with applicable federal, state and local laws and regulations, particularly those related to law enforcement and public safety operations
• Ability to work independently or as part of a team in a dynamic and occasionally high-pressure environment while maintaining sound judgment and composure
• Ability to maintain a high level of confidentiality and discretion when handling sensitive information, records, and interactions
• Commitment to public service and community engagement, with a demonstrated ability to foster positive relationships through outreach and education

Qualifications:
Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education: Equivalent to the completion of the twelfth grade.

Experience: Two (2) years of increasingly responsible general office clerical work and substantial public contact. Prior law enforcement and/or military experience is desirable. 

Possession of a valid California Class C driver's license and a satisfactory driving record are conditions of initial and continued employment.

Community Service Officers are expected to work irregular hours including nights, weekends and holidays.

ABOUT EVERYTHING ELSE

A completed City of Vacaville Employment Application must be received by the Human Resources Department at 650 Merchant Street, Vacaville, CA 95688 by 5:30 pm, Monday, June 23, 2025.  

Applicants are encouraged to apply online at www.cityofvacaville.com.   Application packets may also be requested in person at the Human Resources Department or by calling (707) 449-5101. Resumes will not be accepted in lieu of a completed application.

IMPORTANT: Contact with candidates will primarily be via email. Make sure you list a current email that you check regularly on your application. 

The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals committed to honesty and integrity. Applicants considered for appointment will be required to undergo the following, including, but not limited to: a thorough background investigation including CVSA exam, complete medical exam, psychological exam, DMV record review and Livescan (FBI/DOJ fingerprint review). 

For ADA information and other Frequently Asked Questions, please click here.