General Manager
Looking for your next career opportunity? Come join our Famiglia at Carlo’s Bakery!! Time Square, NYC!
If you have great leadership skills, are self-driven and have excellent organizational skills, with a passion for hospitality and baked goods this is the perfect role for you!
As a General Manager you will have hands-on training at our Operations team. This is a fast pace/ high volume position that requires an outgoing and customer service orientated individual, offering competitive salary + bonus and benefits! Let’s make your goals a reality and show New York what great quality is all about!
JOB REQUIREMENTS:
- High energy and engaging personality with professional demeanor
- 5+ years Culinary Industry General Management experience
- Baking & Cake decorating a plus
- Bachelor degree preferred in Business Administration and/or Hospitality Degree
- Excellent communication skills, both verbal and written
- Basic computer skills and knowledge of Microsoft Office (Word, Excel) and POS platform
- Ability to lead, motivate, and build efficient teams
- Ability to work on your feet for extended periods of time (8+ hours a day)
- Ability to work flexible hours, including weekends and holidays (according to customer demand)
- ServSafe Food Protection Manager Certification holder or willing to obtain certification within 30 days of employment
PERFORMANCE RESPONSIBILITIES:
- Manage and motivate Bakery employees through constant communication and regular team meetings
- Create procedures and strategies to improve the overall performance at Carlo’s Bakery
- Manage inventory, in-stock position, pricing integrity, merchandising, labor scheduling, security, expense control and other operational processes to company standards
- Manage store financials – cash handling procedures and cost control (P&L) with the direction of our corporate Finance Dept.
- Perform administrative duties including running reports in Salesforce and POS
- Ensure company standards for safety, proper food handling practices, sanitation and productivity are maintained
- Develop and train all staff on product knowledge and offer assistance on suggested product purchasing
- Oversee opening and closing procedures and processes to ensure up to standards
- Perform regular internal store audits