Sales Development Representative
Job Title: Bulbs.com Sales Development Representative, Entry Level
Location: Worcester, MA (not remote)
Are you a highly motivated individual with a knack for connecting with people? Do you thrive in a dynamic, evolving industry and possess a strong desire to learn and grow? Our commercial lighting distribution company is seeking an Entry-Level Sales Development Representative to join our team in Worcester, MA.
The lighting industry is experiencing unprecedented innovation, driven by advancements in LED technology, energy-efficient products, and new government regulations. This creates an exciting and fast-paced environment where you can make a real impact. We foster a positive work environment that encourages new ideas and supports personal and professional development.
In this role, you'll be instrumental in driving our sales efforts by identifying and securing appointments for our Commercial Lighting Specialists (CLS) with key decision-makers. You'll gain exposure to various business facets beyond sales, providing you with a holistic understanding of how a successful company operates.
What You'll Do:
As a Sales Development Representative, your primary responsibilities will include:
- Following up on web-generated inquiries and orders to identify key decision-makers and schedule appointments for our Commercial Lighting Specialists.
- Maintaining accurate and up-to-date contact information within our CRM system to facilitate effective customer outreach.
- Quickly developing a strong command of commercial lighting products, including LEDs, controls, and other energy-efficient solutions, as well as an understanding of competitors and applications. This knowledge will be crucial for identifying client needs and building lasting relationships.
- Proficiently utilizing technology such as Microsoft Dynamics CRM, Outlook, Excel, MS Word, the Bulbs.com website, our back-office systems, internet search engines, and online industry tools.
What Makes You Successful? :
Your success in this role will hinge on these key attributes:
- Work Ethic: The harder you work, the more you'll achieve and earn.
- Sales Skills: You possess a natural ability to quickly understand and connect with diverse individuals.
- Organizational Skills: You can efficiently organize your territory and daily activities to maximize your productivity. Experience with a CRM platform can significantly boost your efficiency.
- Product Knowledge: You're eager to quickly learn and master the technical aspects of commercial lighting products and their various applications.
- Coachability & Inquisitiveness: You have a strong desire to learn, absorb feedback, and ask insightful questions.
Additionally, successful candidates will exhibit a high level of ego drive, fearlessness in the face of rejection, excellent problem-solving skills, and a collaborative team-player mindset.
What We're Looking For :
- Education: An Associate's Degree is required; a Bachelor's Degree is preferred.
- Experience: Sales experience is a plus, with phone sales experience being highly preferred.
- Skills:
- Good writing and verbal communication skills.
- Working knowledge of Microsoft Word, Excel, Outlook, and the internet.
- Solid high school math skills.
- A competitive spirit and a strong desire to succeed.
- Familiarity with CRM, lighting, or technical knowledge is a plus, along with an aptitude for learning new technologies.
Your Career Path & Compensation:
The average compensation for this role, including salary and bonuses, is $55,000. This position offers a clear and exciting career trajectory. Individuals who master the SDR role typically transition into a commissioned Commercial Lighting Specialist (CLS) position within 12-24 months. The CLS role offers a higher base salary and uncapped commission potential, with a clear path to six-figure compensation within 3-4 years for high-energy, "can-do" candidates.
We offer a comprehensive compensation package, including:
- Salary plus bonus structure
- Competitive Medical, Dental, & Vision Coverage
- Flexible Spending Accounts
- Core Benefits: Life, Disability, & Employee Assistance Program
- Work/Life Balance: Sick Leave, Vacation Time, and Holidays
- Financial Wellness: 401(k) Plan (no company match)
Our Mission:
Our mission is to be the go-to online lighting supplier for America's SMB community. We achieve this by guiding small to medium-sized commercial customers through their lighting options, helping them find solutions that perfectly fit their needs and budget. We serve as an informative resource on the relationship between energy and lighting, ensuring that the process of identifying solutions and placing orders is fast, easy, and always at a fair price. We are committed to creating value for our shareholders by building a profitable growth company that is recognized for outstanding customer satisfaction and maintains an energized, "can-do" culture for our employees.
If you're ready to launch your sales career in a thriving industry with ample opportunities for growth, we encourage you to apply!
Mike Connors, CEO