IT Organizational Change Manager

This position is Open until filled. Early applications are encouraged as the position may close before the listed deadline once a suitable candidate is found.

Summary of Job Duties:

The IT Organizational Change Manager (OCM) leads the people side of technology and organizational changes, focusing on preparing, supporting, and equipping employees to adapt effectively. The OCM develops and implements change management strategies and frameworks to maximize adoption of technological changes while minimizing resistance. This role involves managing complex organizational dynamics and addressing potential challenges proactively.

Reporting to the Associate Chief Information Officer for Service Management, the OCM collaborates with the Office of the CIO, campus change managers, project managers, and other teams to ensure effective end-user engagement throughout the change process.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications:

Minimum Qualifications:

Bachelor’s degree from an accredited institution or equivalent professional experience

Applicable equivalencies may be considered on the above qualifications. 

At least two years of experience supporting strategic change initiatives in IT, preferably in Higher Education

Familiarity with PROSCI or similar change management frameworks

Ability to work independently and manage multiple projects

Preferred Qualifications:

Demonstrated ability to work effectively with stakeholders at all organizational levels

Proven success in overcoming resistance and building commitment to change

Knowledge of institutional technology tools, data analytics, and reporting

Understanding of IT delivery life cycles and associated processes

Knowledge, Skills, and Abilities:

Knowledge and understanding of a higher education organization, including goals and objectives, and policies and procedures

Knowledge of project management principles, business case development, and organizational change management

Exceptional written and oral communication skills

Comfort with ambiguity and responsive to changing circumstances

Strong service focus and stakeholder engagement skills

Analytical, troubleshooting, and organizational skills

Ability to self-start and create effective project plans

Ability to manage competing priorities and a wide range of stakeholders

Ability to work independently and solve problems with limited supervision

Ability to provide direction and use interpersonal influences to gain goal alignments with results versus activity-oriented outcomes

Ability to have a positive attitude and a proactive and creative approach to problem-solving

Additional Information:

Salary Information:

$86,355.00 - Commensurate with education and experience

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Crystal Ellis, Strategic Talent Acquisition Specialist, ce031@uark.edu

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.