Team Member - State Farm Agency

About Us:
At Sonja Davidson - State Farm Agency, we are committed to helping our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. We pride ourselves on providing outstanding customer service and personalized solutions tailored to the unique needs of each individual and family. Join our team and make a difference in the lives of our customers!

Job Summary:
As a team member in a State Farm agent's office, you will be an integral part of building strong relationships with customers while promoting and selling insurance products and services. This role is ideal for someone who is customer-focused, highly motivated, and enjoys working in a fast-paced environment. You'll have the opportunity to learn, grow, and develop professionally while contributing to the success of the agency.

Responsibilities:

• Provide exceptional customer service by responding to inquiries, resolving concerns, and assisting with policy changes and updates.
• Educate customers about State Farm products and services, including auto, home, life, health, and business insurance.
• Proactively identify customer needs and recommend appropriate insurance solutions.
• Conduct sales calls, follow up with leads, and generate new business opportunities.
• Process applications, payments, and claims with accuracy and efficiency.
• Maintain organized and accurate records of customer interactions and transactions.
• Assist with marketing initiatives, including social media, community events, and referral programs.
• Uphold State Farm's commitment to ethical business practices and excellent customer service.

Qualifications:

• High school diploma or equivalent (college degree preferred).
• Previous experience in customer service, sales, or insurance is a plus but not required.
• Must obtain and maintain applicable state insurance licenses (training and support provided).
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Goal-oriented mindset with a passion for helping others.
• Proficiency in Microsoft Office and basic computer skills.
• Bilingual (English/Spanish) is a plus.

What We Offer:

• Competitive pay structure (hourly base + commission/bonus potential).
• Paid training and licensing support.
• Opportunities for professional development and career advancement.
• Flexible work schedule.
• A positive and supportive work environment.

How to Apply:
If you are enthusiastic about making a difference and being part of a successful team, we would love to hear from you! Please send your resume and a brief cover letter to [email address] or apply online at [website link].