IT Systems Supervisor (JPA 168)

Under general direction, the incumbent supervises and directs technical personnel to perform moderate to complex technical duties, administer programs and/or systems, and provide help desk functions. The Supervisor also acts as a subject matter expert in one or more of the following information technology areas: database management, application administration and support, enterprise resource planning, network and/or server infrastructure, service desk and end user support, geographic information systems (GIS) management, reporting and analysis, and telecommunications management; and performs related work as assigned.

DISTINGUISHING CHARACTERISTICS

This is a single position supervisory class responsible for supervision of IT personnel and the administration, development, and efficiency of technical systems as assigned. The incumbent performs the full range of information technology advanced and specialized systems support duties and are considered subject matter experts in the function(s) to which they are assigned. Incumbents may function independently in local and/or remote locations to perform work that requires extending established procedures and interpreting complex issues. Due to the nature of systems supported by this position, errors can result in significant legal exposure and impact public safety. The IT Systems Supervisor is distinguished from lower classifications within the division by the responsibility for personnel supervision, the complexity of the work performed, the greater degree of independence exercised, increased responsibility for care and planning to avoid errors, responsibility for systems uptime and reliability, and the high degree of confidentiality required. 

For all job details, duties and responsibilities, go to:  https://www.governmentjobs.com/careers/scr911/jobs/4943589/it-systems-supervisor?pagetype=jobOpportunitiesJobs