Life Coach Case Manager
Join Our Team!
The City of Saint Paul’s Office of Neighborhood Safety is now hiring Life Coach Case Managers. In this role, you’ll provide ongoing case management support for Project PEACE and Familiar Faces—two vital programs working to build a safer, more connected community.
We currently have three full-time positions available: one certified vacancy supporting Project PEACE, and two provisional vacancies supporting the Familiar Faces initiative. These provisional positions are grant-funded. Funding is available through May 2026 with anticipation of refunding.
Here’s what you can expect to do:
Life Coach Case Managers in the Project PEACE program are assigned to work with the young adults in the City who have been identified as being at very high risk of being involved in gun violence or individuals who are victims of gun violence and community violence and their families. Life Coaches work primarily with persons and families who have extensive criminal justice involvement; are members of groups; and have been shot before and/or have close friends who have been shot recently, individuals who are victims of violence.
Life Coach Case Managers in the Familiar Faces program are assigned to work with unhoused individuals in the City identified as individuals who are high utilizers of City emergency services and hospitals. Life Coaches work with individuals who may have substance use disorders, mental health challenges, and are experiencing unsheltered homelessness.
Primary Responsibilities:
- Provide in-person client connection with assigned clients to include assessing education, employment, housing, food, social/emotional, behavioral and basic necessity needs and gaps.
- Assess challenges and barriers related to justice involvement and educational or vocational needs, aptitudes, and interests.
- Apply for immediate and emergency services as necessary for family preservation.
- Develop ongoing service plans for families and individuals, including providing community referrals, completing necessary paperwork, and documenting necessary service plans and case records.
- Engage clients in ongoing treatment process through individual and group counseling, including establishing goals and objectives for improvement in identified areas through life coaching and assessing progress
- Coordinate care and appointments for clients when necessary for physical, mental, and behavioral health as well as justice involvement and other social service appointments, conducts case management conferences with provider partners serving the individual and family
- For more information and essential functions, see our Job Description
Our Benefits: We offer competitive wages, and a variety of excellent benefits (Download PDF reader), including health insurance, retirement contributions and paid vacation and sick time.
Provisional Employment: The Familiar Faces vacancies are open to anyone who meets the position requirements. Provisional employees are not certified employees, but are eligible to receive benefits on the 1st of the month following 30 days of employment.
Equity, Inclusion and Belonging: The City of Saint Paul is dedicated to dismantling systemic racial, cultural, and economic barriers that prevent people from fully enjoying and participating in our community and ensuring fairness in opportunities and outcomes for all individuals. At the City of Saint Paul, we want our workforce to reflect the diverse city that we serve. Our leaders are guided by an unapologetic equity agenda, which promotes the belief that true equity is building a city that works for all of us. We encourage you to apply as we are most interested in finding the best candidate for this job.
Position Requirements
Successful candidates typically enter this role with six years of relevant education and work experience. That path to qualification would usually include:
A Bachelor’s Degree in Counseling, Public Safety, Public Health, Public Policy, Criminal Justice, Psychology, Political Science, Sociology, Social Work, or a closely related field, and;
Two years of work experience in individual and family crisis counseling, life coaching or closely related experience; preferably with a high-risk client population.
Substitution:
- Relevant work experience in the above areas that would result in specialized knowledge comparable to the above degree can be substituted for education on a year-for-year basis.
- An Associate degree in a field listed above will qualify for up to two years of work experience; therefore, candidates would need an additional four years of experience.
- A Master’s degree in a field listed above will substitute for up to one year of the required work experience.
- Additional certifications and training which could be counted for experience may be specified in the job posting.
Candidates who qualify via substitution will be given equal consideration in all hiring processes and are encouraged to apply.
Must possess and maintain a valid Minnesota Class D Driver's License or equivalent out-of-state driver's license.
How to Apply
- Submit a City of Saint Paul online application by the closing date.
- Upload or submit the following required document via the online application system. (Zip files and web links will not be accepted. Each uploaded attachment is limited to 10MB.)
- A resume - please ensure that your vacancy-related experience is documented
First time applying online? Read our How to Apply Online Guide.
Need technical support? For help with the online application, please call 1-855-524-5627.
Learn more about our Hiring Process
Open Job Posting: This posting is open to anyone who meets the position requirements.
Selection Process: Applicants who meet the minimum job requirements will be placed on a hiring list for consideration. Hiring Managers may interview/hire anyone from the list. You will be notified if you are invited to participate in the final selection process which may include an interview, job simulation, work sample submission, or other evaluation method.
Pre-Employment Screening: This position requires a background check which may include criminal history, and employment history as a condition of employment. Candidates will be required to submit proof of education to Human Resources upon conditional job offer, if qualifying based on education.
Human Resources Contact Information:
Ellen Friedman at (651) 266-6533
E-mail: ellen.friedman@stpaul.gov
The City of Saint Paul encourages individuals to apply for positions regardless of criminal history.
Veteran’s Preference: If you are a veteran and would like to receive Veteran’s preference in accordance with MN Statute 197.455, you must submit a photocopy of your DD214 preferably at time of application. Click here for more information.
Equal Employment Opportunity Statement: The City of Saint Paul is an equal opportunity/affirmative action employer. Veterans, women, persons of color, members of the LGBTQIA+ community, and individuals with disabilities are strongly encouraged to apply.
Working Title: Life Coach Case Manager
Official Title: Life Coach Case Worker
Employer
City of Saint Paul
Address
25 West Fourth Street, Suite 200 City Hall Annex
Saint Paul, Minnesota, 55102
Phone
651-266-6500
Website