Financial Aid Specialist

This position is Open until filled. Early applications are encouraged as the position may close before the listed deadline once a suitable candidate is found.

Summary of Job Duties:

The Financial Aid Specialist greets office visitors and provides customer service to students and parents concerning the financial aid and academic scholarship application processes, types of financial aid available, deadlines for applying for aid, and assists in completing the required forms when requested. This position directs students and parents to appropriate office staff when necessary and reviews financial aid paperwork for completeness. This position assists in the call center as necessary. 

The Financial Aid Specialist prepares electronic files for weekly meetings and maintains general financial aid email account, responding in a timely and courteous manner. This position assists in reviewing academic scholarship applications for prospective and current students. 

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications:

Minimum Qualifications:

The formal education equivalent of an associate's degree from an accredited institution of higher education

Preferred Qualifications:

The formal education equivalent of a bachelor's degree in business administration or related field

Experience in higher education setting

Customer service experience in a professional office setting

Knowledge, Skills & Abilities (KSAs):

Knowledge of the organization and administration of various higher education, academic, and social programs

Knowledge of campus and community resources

Knowledge of state, federal, and campus rules, regulations, and requirements related to campus academic and social programs

A working knowledge of word processing, email, spreadsheets, and database management programs

Ability to evaluate collected information and formulate into recommendations

The ability to perform accurately in a detail-oriented environment with good interpersonal communication skills

Ability to disseminate information orally and in writing

Additional Information:

Salary Information:

$39,930

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Erin Wooldridge, HEI Program Coordinator, ewooldri@uark.edu

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.