IT Support Intern

IT Support Intern
📍 Location: Holliston, MA → In-Person
⏳ Duration: Summer 2025 (20-40 hrs/wk, 10–12 Weeks)
💰 Compensation: Summer Stipend ($2–4k based on time and performance)

About the Role:

We are seeking a proactive and tech-savvy IT Support Intern to join our team at NeuroSync. This internship is an exciting opportunity to gain hands-on experience managing and organizing the IT infrastructure of a growing digital health company. You'll support both technical and non-technical teams, helping to ensure a smooth and secure technology environment across all departments.

About Us:

NeuroSync is at the forefront of neurotechnology innovation, offering a digital health platform designed for the assessment of brain health, the management of recovery processes, and the optimization of performance. Our mission is to leverage next-generation technologies to enhance understanding and care for neurological conditions, providing solutions that cater to individuals and professionals alike.

Job Description:

As an IT Support Intern, your role will be to assist with organizing and maintaining NeuroSync’s internal technology systems. You will support day-to-day technical operations, manage hardware and software setup, troubleshoot issues, and help improve IT workflows. You'll work across departments to ensure everyone—from clinical teams to leadership—has the tools and support they need to do their best work.

Key Responsibilities:

• Set up, configure, and maintain employee devices (laptops, monitors, printers, etc.)
• Organize and track hardware inventory and software licenses
• Provide basic technical support to staff (password resets, troubleshooting, connectivity issues)
• Assist in the documentation of internal IT systems and processes
• Manage user accounts and access permissions across platforms
• Support the implementation of data backup, cybersecurity, and system update protocols
• Help streamline and improve IT support workflows across departments
• Participate in meetings to assess technology needs and propose solutions

Requirements:

• Residency in Massachusetts (MA) or currently attending university in MA
• Availability to work on-site at our Holliston office Mon–Fri
• Interest in IT systems, tech support, or systems administration
• Strong troubleshooting, organization, and communication skills
• Ability to work independently, manage multiple priorities, and solve problems efficiently
• Familiarity with Windows/Mac operating systems, Google Workspace, and basic networking (preferred but not required)

Job Type:

20-40 hrs/wk, 10–12 week internship. Compensation based on skills and experience.