Child Support Agent II

VACANCY NUMBER 25-083 

HIRING RANGE $47,736 - $58,023 

OPENING DATE May 30, 2025 

CLOSING DATE June 13, 2025 

TO APPLY Please submit your application online at www.moorecountync.gov

ESSENTIAL JOB DUTIES: Performs difficult professional work involving intake, location, establishment of paternity, enforcement of child support orders, determining location of non-custodial parents, testifying in court, maintaining records and files, and preparing reports; does related work as required. Work is performed under the general supervision of the Child Support Supervisor and the Child Support Director. 

KNOWLEDGE AND SKILL REQUIREMENTS: 

• Thorough knowledge of child support programs and procedures 

• Thorough knowledge of the principles and practices of public social service organizations 

• Ability to learn the forms and program procedures 

• Ability to establish and maintain effective working relationships with clients, associates, legal and court professionals, and the general public 

• Skill in the art of negotiations 

• Ability to analyze facts and exercise sound judgment in arriving at conclusions 

• Ability to communicate complex ideas effectively, orally and in writing 

• Ability to prepare clear and concise reports 

EDUCATION AND EXPERIENCE REQUIREMENTS: 

• High School Diploma or equivalent from an appropriately accredited institution and three (3) years of experience in investigative, judiciary, eligibility, or legal work OR 

• Associate Degree from an appropriately accredited institution in Business Administration, Human Services, Law Enforcement, or closely related field and two (2) years of experience in investigative, judiciary, eligibility, or legal work OR 

• Bachelor’s Degree from an appropriately accredited institution and six (6) months of experience in investigative, judiciary, eligibility, or legal work 

LICENSE AND CERTIFICATION REQUIREMENTS: 

• Must possess and maintain a valid North Carolina Driver’s License 

PHYSICAL REQUIREMENTS: This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires crouching, fingering, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly, or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; visual acuity is required for depth perception, color perception, peripheral vision, preparing and analyzing written or computer data, operation of machines, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions. 

BENEFITS: 

• Health Benefits including medical, dental, prescription drug plan, flexible spending accounts 

• Life Insurance, Retirement, and Investment Plans including membership in the NC Local Government Employees' Retirement System, NC 401(k) 

• Voluntary Insurance Programs such as short-term disability, accident, cancer, etc. 

• Holiday, Annual, and Sick Leave for eligible employees 

The County of Moore is a drug-free workplace and Equal Opportunity employer. 

In compliance with the Immigration Reform and Control Act of 1986, Moore County will employ only those individuals who are U.S. citizens or legal aliens authorized to maintain employment in the United States. 

All applicants tentatively selected for this position will be required to submit to a background check, pre-employment drug test, and post offer physical. 

Moore County is an E-Verify Participant