Merchandising Coordinator

About this position

Chirp is looking for a motivated early career coordinator to join our merchandising team. This new team member will provide key support to the content team, the production team, as well as the author and publisher account management team, helping to organize content for our large community of audiobook lovers across our daily emails and on the Chirp website. 

Responsibilities could include:

• Writing, proofreading, and editing copy for daily deals and other book marketing content
• Supporting the team to curate, categorize, and merchandise audiobooks
• Assisting account managers in submitting, scheduling, and coordinating our publisher and independently published partners promotions
• Maintaining and updating Chirp’s database of books, authors, and author recommendations
• Liaising with external data providers to maintain excellent data integrity on audiobooks
• Conducting ad hoc analysis and prep work for account managers and the larger merchandising team
• Providing excellent client support and guidance to partners during client meetings and communications
• Aiding in the development of team processes, policies, and procedures

Ideal candidates for this position will have: 

• Outstanding professional written and verbal communication skills
• Able to work autonomously and balance competing priorities effectively
• Comfortable working collaboratively and cross-functionally with other teams
• Meticulous attention to detail and ability to meet deadlines with strong coordination abilities
• Excellent copywriting, editing, and proofreading skills
• Enthusiasm for books (specifically audiobooks a plus!) and interest in the publishing industry
• Excitement for a fast-paced environment

Who we are

We’re a rapidly growing consumer tech startup in the Boston area. Millions of readers use our products every day to find great books, and our service empowers thousands of leading publishers and authors to drive sales and find new fans. We’re expanding our team to address the challenges and opportunities of the publishing industry while continuing to help readers find stories and authors they’ll love. Check out BookBub and our audiobooks retailing platform, Chirp, and learn more about what to expect working at our company.

Benefits

We offer competitive benefit options including medical, dental, vision, 401k, generous paid parental leave, and take-what-you-need paid time off. 

Remote work flexibility

Please note: for this role, we are only considering candidates located in Massachusetts. If you are outside of MA and applying for this role, please share that in your application. 

Our team has choose-where-you-work flexibility that allows you to choose a predominantly remote, hybrid, or in-office setup at our office in Cambridge, Massachusetts. We’ll help each team member figure out the work set up that’s best for them, including WFH equipment or a dedicated desk space in our office.

Most of our teams currently operate with a hybrid model, with some people working full- or part-time from the office, and some from home. We value and prioritize collaboration across mediums and spaces, and we invest in ensuring that meetings and other forms of collaboration are set up with equal access regardless of where you work.

Our interviewing philosophy

Our goal is to get to know you in a low-pressure, friendly environment — and to give you ample opportunity to learn more about us, too. 

Our typical process includes these types of experiences:

• A resume screen and introductory phone call
• A take-home exercise where you’ll have the opportunity to demonstrate your communication and problem-solving skills
• Additional video calls with your potential future team members, the hiring manager, and People Operations

We will always do what we can to be flexible around your personal time commitments, deadlines, and general availability. We know that by joining our interview process, you’re trusting us with your time — so we’ll do our best to run a process for you that’s as smooth and enjoyable as possible.

Your interview experience

If you’re worried that you’re not the perfect fit for a position, we want to let you in on a secret: we’re not looking for one perfect candidate. We’re looking to get to know a wide range of candidates with different backgrounds, experiences, and interests. If a position excites you, we encourage you to apply.

Pubmark strives to be an inclusive workplace and we value learning from different perspectives. We seek to foster an environment filled with people from a wide variety of backgrounds, experiences, abilities, and perspectives. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We are proud to be an equal opportunity employer.

Finally, our goal is to create an environment where you can interview at your best. If we can provide any assistance or accommodations during your time with us, please let us know at accommodations@bookbub.com. All requests are treated as privately as possible and have no impact on candidate eligibility.