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Project Analyst

Position Overview

Align is seeking to hire a person join our operations team which manages ConnectWise, focusing on the billing and project/agreement setup aspects of the system. The successful candidate will be an enthusiastic and high-energy individual. This individual will aid in managing our Professional Services Automation System (PSA) ConnectWise, collaborate on purchasing tasks and provide support for our monthly billing procedures.

  • This position will report to the Operations Manager
  • The hybrid position will be based out of our New York City Office 3 days per week but will be able to work remotely 2 days a week.
  • This is a full-time position offering full benefits, a salary in the $55K to $70K range, and paid training.

Responsibilities

  • Be part of a team of ConnectWise Professional Services Automation (PSA) systems administrators primarily focusing on billing and project/agreement setup, while helping with purchasing tasks as required
  • Assist in conducting end-of-month billing processes
  • Ensure sales tax is accurate within the billing systems
  • Manage sales / use tax resale certificates
  • Maintain and update relevant ConnectWise settings
  • Coordinate special projects with a focus on processes and related business operations systems integration and automation
  • Prepare ad hoc reports using ConnectWise and help collecting, analyzing, and presenting data as appropriate
  • Attend internal and external meetings as required and provide data required for executives to make well informed decisions
  • Additional responsibilities consistent with this role may be required

Qualifications

  • BA/BS Degree is preferred
  • 1-4 years of relevant experience in finance or operations
  • Any ConnectWise/PSA, Billing, Accounts Receivable experience is a plus
  • Excellent written and verbal communication skills
  • Highly ambitious with a desire to be a top industry professional
  • Ability to multi-task, prioritize and stay organized in a fast-paced environment
  • Superior multi-tasking and organizational skills, must have the ability to manage multiple priorities and deliverables
  • Strong collaboration and rapport building abilities
  • Solid MS Office experience including Power Point and the ability to create attractive and engaging presentations
  • Excellent work ethic and customer focus
  • Initiative and follow through are key characteristics
  • Any prior accounting experience (Billing / Accounts Receivable/ Accounts Payable) is a plus
  • Strong time-management and follow-up skills are necessary

For more details, visit www.align.com.