Scheduler / Administrative Assistant (West Covina) - Full time/Part time

DV Therapy is seeking a proactive and detail-oriented Administrative Assistant in Scheduling to join our  team. In this role, you will oversee front office operations, coordinate client appointments, and support  both the clinical and administrative teams. The ideal candidate is empathetic, highly organized, and  committed to providing exceptional client care. 

Responsibilities: 

• Coordinate and manage scheduling for clients and clinicians using cloud-based software. • Maintain and update the master schedule, ensuring accurate and timely appointments. • Communicate with clients regarding appointment reminders, schedule changes, and  rescheduling opportunities. 

• Assist with onboarding new staff and schedule training sessions. 

• Greet clients warmly, manage check-ins, and maintain a welcoming front office environment. • Maintain and organize electronic health records, ensuring compliance with HIPAA regulations. • Assist with billing inquiries and data entry tasks as needed. 

• Support administrative tasks such as filing, data entry, and maintaining office supplies. 

Qualifications: 

• High school diploma or GED. 

• Minimum of 1 year of scheduling or clerical experience preferred. 

• Bilingual in Spanish is a plus. 

• Proficiency in Microsoft Office and electronic health record systems. 

• Strong communication skills with a positive, client-focused attitude. 

• Ability to multitask and handle multiple priorities effectively. 

Benefits: 

We offer different benefits based on your work schedule: Full-Time and Part-Time. Please see below our  benefits. 

As a Full-Time employee, you are eligible for the following benefits in accordance with our DV Therapy Inc  policy. Benefits may be changed or removed at any time. 

• 5 accrued sick days. Sick time begins accruing on the first day of employment; however, employees may  not use their accrued sick leave until they have reached 90 days of employment. 

• 6 holiday pay days * must meet requirements 

• Health Insurance if you choose to opt in after 60 days 

• 401k, 4% contribution *during open enrollment after 1 year of employment 

• $150 CEU reimbursement with approval after 1 year of employment 

• Professional Liability Insurance 

• $3 bilingual bonus per session 

• Covered T-Mobile Plan Option 

• Gym Stipend Option after 90 days of employment 

• LifeMart - Discounts to theme parks, travel, entertainment, and more 

• LifeCare - Mental Health Resources - 9 free consultations a year

As a part-time employee, you are eligible for the following benefits in accordance with our DV Therapy  Inc policy. Benefits may be changed or removed at any time. 

• 5 accrued sick days. Sick time begins accruing on the first day of employment; however,  employees may not use their accrued sick leave until they have reached 90 days of employment. • Professional Liability Insurance 

• $3 bilingual bonus per session 

• Covered T-Mobile Plan Option 

• LifeMart - Discounts to theme parks, travel, entertainment, and more 

• LifeCare - Mental Health Resources - 9 free consultations a year 

About Us: DV Therapy is a multidisciplinary clinic providing ABA, OT, and Speech services to clients in  both in-home and clinical settings. We are committed to delivering compassionate care, effective  treatment plans, and continuous support to our clients and staff.