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Delivery and Installation Supervisor

Eakes Office Solutions
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Job description

Responsible for scheduling deliveries and installations. Supervise all furniture installations and deliveries; coordinate with furniture/machine purchasing and sales staff, responsible for training new and current Shipping/Receiving personnel.

Primary Job Duties/Responsibilities

DELIVERY/INSTALLATIONS:

  • Supervise all city supply deliveries making sure they are completed correctly, courteously, and efficiently.
  • Assist out of town Delivery Driver in loading and unloading supplies, machines, and furniture while ensuring deliveries are completed in a timely manner.
  • As needed, deliver supplies and furniture to customers.
  • Supervise all furniture installations.
  • Coordinate with furniture/machine purchasing and sales staff for delivery to customers.
  • Assist other locations with furniture installations when schedule allows.
  • Prepare quotes for salespeople and customers for providing operational services, encompassing labor rates, limitations, and time framework for delivery.
  • Field phone calls from sales pertaining to installations and delivery.

WAREHOUSE:

  • Work with sales and purchasing to coordinate manpower for receiving large and/or off-site loads.
  • Work closely with Regional Sales Manager for smooth operation of department.
  • Provide training for new Shipping/Receiving personnel with Store Manager.
  • Develop and implement ongoing training for Shipping/Receiving personnel with Regional Sales Manager.
  • Day to day oversight of drivers and installation personnel with Regional Sales Manager.
  • Maintain organization and cleanliness of warehouse.

ORDERING:

  • Order replacement parts for damaged furniture or shortages.

PERSONNEL:

  • Effectively supervise personnel for optimum performance and compliance with company and departmental policies and procedures.
  • Manage and delegate personnel to perform various Shipping/Receiving duties, including assembly for floor, storing merchandise, trash pick-up, and installation of furniture.
  • Process personnel documentation according to established guidelines and time frames.
  • Create and maintain a good working relationship with sales.

MISCELLANEOUS:

  • Monitor and ensure service and maintenance of company vehicles.
  • Coordinate cleaning of store/warehouse work area.
  • Oversee furniture repair process.
  • Maintain the good operation of warehouse and delivery equipment, dollies, tools, etc.

OTHER DUTIES AS MAY BE ASSIGNED