(#33140) Spec I, Dflt

The Default Specialist is responsible for providing general business and administrative support across all lines of business within Default Servicing. As the Default Specialist, you may provide a variety of support services and demonstrate flexibility and reliability in working together with other team members to assure that business unit objectives and goals are met in a timely manner, as they are assigned by department management. 

The Default Specialist will:

• Responsibilities may include photo copying, scanning and mailing of documents, researching and providing copies of documents for external vendors
• Conduct loan level research and take appropriate action required to resolve issues as needed
• Interact and coordinate activities with other departments to accomplish tasks and objectives as directed
• Provide excellent customer service by following through on all questions or requests
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization’s desired culture and values

What You’ll Bring:

• High School Diploma / GED
• 1+ year of default servicing experience preferred
• Able to learn all aspects of default servicing business functions
• Excellent computer skills, including proficiency in Microsoft Excel, Word and PowerPoint