Entry Level Client Service Associate

Eternal Management Group, Inc partners with some of the world’s leading telecommunication providers in the New York area. Our structured campaigns are designed to support our clients growth, improve customer retention, and deliver measurable success. As we expand our portfolio, we continue to engage customers in a personalized way, helping them discover the best products and services for themselves and their families.

Position Overview:
As an Entry Level Client Service Associate at Eternal Management Group,, you will play a key role in delivering exceptional customer service while representing Verizon's products and services. You’ll engage customers by educating them on Verizon's diverse offerings, ensuring that they have all the information they need to make informed decisions. Your passion for technology and communication, along with your ability to connect with people, will help you excel in this dynamic position.

Key Responsibilities of the Entry Level Client Service Associate:

• Approach and engage customers to understand their needs and provide personalized solutions using Verizon products and services.
• Demonstrate and educate customers on the latest mobile, internet, and entertainment products and services offered by Verizon.
• Assist customers in making informed purchasing decisions by providing accurate product information and highlighting key features and benefits.
• Represent Verizon in a professional and enthusiastic manner, maintaining brand integrity and delivering an exceptional in-store experience.
• Address customer inquiries, provide troubleshooting assistance, and resolve issues to ensure customer satisfaction.
• Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
• Assist in the setup of marketing displays and help create promotions that drive customer interest and engagement with Verizon's products.

Entry Level Client Service Associate Qualifications:

• Strong communication skills, both verbal and written.
• Degree or at least 3 years of completed coursework in a related field. 
• Positive attitude with a passion for customer service and technology.
• Ability to quickly learn about new products and services.
• Previous experience in sales or customer-facing roles is preferred but not required.
• Ability to work in a fast-paced environment while maintaining high levels of customer service.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Self-motivated with the ability to meet and exceed sales goals.