Communications Operator
Full-time 2nd shift
HealthSource Saginaw (HSS) is looking for a Communications Operator who is passionate about the work they do and who enjoy working in a fast paced, patient centered environment. You will be challenged by the dynamic environment, where you will work as a pivotal member of the staff, to exceed company goals and foster teamwork. If you want to play an integral role in providing care and support to patients, then consider working for us. As an HSS employee, you will become part of our team of outstanding people working together to improve the physical and emotional health of the lives we touch each and every day.
HSS provides shift and Holiday premiums, tuition assistance and a comprehensive benefit package including paid time off, major medical, prescription, vision, dental, defined contribution plan with up to 7% employer match, health reimbursement account, flex-spending account and short and long term disability.
Pre-employment physical, drug screen and background check required. HealthSource Saginaw is an EEO/Affirmative Action employer for all including Women, Minorities, Veterans and Individuals with disabilities.
REQUIREMENTS
· High School Diploma or equivalent
· Experience as a receptionist or communications operator preferred.
SUMMARY
- Operates telephone console equipment. Answer, transfer and connect incoming calls. Place outgoing calls and assures that calls reach the proper location.
- Interact with guest/visitors and provide appropriate assistance as needed.
- Provide routine facility information and directory assistance for visitors, staff and resident/patient inquiries.
- Notify appropriate personnel and the police/fire department of emergency situations. Relay emergency information through paging system and/or telephone calls.
- Performs various clerical duties such as appointment reminder phone calls for the outpatient clinic , input charge tickets, etc. in multiple systems.
- Performs other duties as required.
- Regular and punctual attendance.