Sales Team Member

Are you someone who thrives in face-to-face conversations, values professionalism, and takes pride in helping others? We’re looking for a Sales Team Member who can bring energy, reliability, and exceptional communication skills to every business interaction. Representing a recognized brand like AT&T requires individuals who are confident, personable, and committed to delivering a high standard of service in every client-facing situation. Every interaction matters, especially when you’re meeting with business clients in person. Whether you’re answering service questions, recommending solutions, or resolving concerns, your presence directly reflects the quality and integrity of the brand.

At our Cleveland-based firm, we specialize in in-person customer relations, acting as the trusted face of AT&T for small and mid-sized businesses. This Sales Team Member role is ideal for someone who enjoys building genuine connections, solving problems on the spot, and being a resource customers can count on. We value Sales Team Members who always remain positive and are open to feedback to improve daily. If you are ambitious, and eager to grow in your career while helping others, then we highly encourage you to apply!

Sales Team Member Responsibilities

• Speak with business customers in person to discuss their needs and recommend AT&T internet and wireless services
• Be a brand ambassador for AT&T and their services with professionalism, integrity, and in-depth knowledge
• Provide a positive and responsive customer experience for every business customer that is being onboarded with AT&T services
• Attend daily Sales Team Member meetings that allow members to share, network and learn new product knowledge and any sales techniques
• Follow client and company compliance policies to uphold trust and quality of service

Sales Team Member Requirements

• Previous experience as a Sales Team Member, Customer Support Associate, Customer Service Representative or any customer-facing role
• A friendly, outgoing, and approachable personality
• Strong verbal communication and active listening skills
• Ability to think on your feet and handle customer inquiries or concerns with confidence
• Professional appearance and demeanor suitable for representing a national brand
• A self-starter who’s reliable, driven, and eager to learn