Quality Manager
Quality Manager
Application Deadline: 5/21/2025
Salary: $80,000 - $85,000 per year.
This is a full time position.
Duties
Quality Improvement Management (55%)
With direction from strategic leadership, the QI Manager is responsible for the development, execution, and evaluation of the division’s annual Quality Improvement Plan and CQI projects selected for the QI plan. The QI manager will:
Support strategic planning initiatives, guiding evaluation methodology and implementation.
Contribute knowledge and recommendations for service development and quality.
In alignment with the Quality Improvement Plan, use internal and external data to identify critical areas for performance improvement in client care and service delivery.
Continuous Quality Improvement Initiatives (40%)
The QI Manager is responsible for the development and execution of CMHW’s continuous quality improvement (CQI) initiatives. The QI Manager will:
Provide recommendations and review proposals for CQI projects to improve client outcomes and align operational workflows.
Work with directors to align and prioritize improvement efforts with the division’s overall strategy.
Quality Affairs (5%)
The Quality Improvement (QI) Manager supports compliance, quality assurance, and regulatory requirements. As an advisor to leadership, the QI Manager maintains expertise in behavioral health regulations and the division's compliance with local, state, and federal laws. The QI manager also supports data governance and reporting strategies that enhance transparency, accountability, and readiness for audits, certification, and /or licensing reviews.
Job Qualifications
Minimum 5 years of leadership experience in healthcare, with demonstrated success in operations, quality improvement, and regulatory compliance.
Minimum 5 years of experience supervising cross-functional teams, including clinical, administrative, or support staff.
Experience in social services, mental health, or healthcare settings.
Lean Six Sigma or equivalent process optimization training.
Bachelor’s Degree Healthcare Administration, Business, or related field.
Master's preferred.
About Wilder
When you work at Wilder, you will join a diverse community of passionate individuals who are committed to the Wilder mission and dedicated to serving whole families. Our workplace diversity strengthens our mission and contributes to our vision of individuals and families thriving in St. Paul and beyond.
We offer a dynamic Total Rewards package, which includes competitive compensation and benefits – health, dental, employer-matched 401(k), PTO, paid family, medical and caregiver leave, life insurance, disability insurance, flexible spending accounts and employee wellness programs. In addition, you will have access to professional development opportunities, including development funding, tuition discounts, and training. You will also have access to Wilder's employee resource groups, and other opportunities available to all employees. Eligible federal loans may also qualify for deferment through the Public Service Loan Forgiveness Program (PSLF).
The Amherst H. Wilder Foundation is a nonprofit community organization that creates lasting, positive change through direct services, research and advocacy. Learn more at https://www.wilder.org/
Our application system works best using Chrome and attaching documents in PDF or Word format. Postings close at midnight Eastern Standard Time.
There are four sections to the application process, please follow these instructions carefully:
- Contact information. Be sure to fill out all of the required fields (marked with a red *).
- Verification of email address. Enter the code sent to your email address.
- Enter Address
- Resume and cover letter section. First upload your resume in the resume section then upload your cover letter and any other required documents mentioned in the job posting in the second upload area.
- Questions. Answer “How did you hear about this job/posting?” question and other questions if applicable.
- Equal Employment Opportunity Commission Questions (EEO). We are required to ask these questions, using this wording, to meet federal guidelines. If you prefer not to answer any questions you can skip them but you must check the box labeled “I have read the above invitation to self-identify as an individual with a disability”
- Review and Edit. Here you can review and edit sections as necessary.
- Attestation. Read statement, check the box and enter your name. Then click submit.
- Optional profile. At this time Wilder is not reviewing this profile information. Click on “Return to Career Center” at the bottom of the page.
Job offers will be contingent on the successful applicant‘s proof of authorization to work in the United States and the results of a background check related to the job requirements.
Wilder is an Equal Opportunity Employer. It is the policy of the Amherst H Wilder foundation to provide an equal employment opportunity (EEO) to all persons.