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ServiceNow Automation Engineer

Computer Enterprises Inc.
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We're seeking a highly skilled ServiceNow Automation Engineer to join our team and drive business transformation through innovative automation solutions. As a key member of our Cloud Accelerate + Metal as a Service (CAMS) team, you will design, develop, and deploy automated workflows that enhance efficiency, reduce manual effort, and improve overall customer experience. If you're passionate about leveraging ServiceNow to automate complex processes and drive business growth, we want to hear from you!

 

Required Skills

  • 3+ years of experience in ServiceNow automation, with a strong focus on workflow automation, business process re-engineering, and integration with other systems
  • In-depth knowledge of ServiceNow's automation features, including workflow, API, and scripting
  • Proven experience in designing and implementing automated workflows that meet business requirements
  • Strong understanding of IT service management principles and practices
  • Excellent problem-solving skills, with the ability to analyze complex problems and develop creative solutions
  • Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams

 

Nice to Have Skills

  • Experience with cloud-based automation platforms, such as AWS or Azure
  • Knowledge of scripting languages, such as Python or JavaScript
  • Familiarity with DevOps practices and tools, such as Jenkins or Git
  • Experience with data analytics and reporting tools, such as Tableau or Power BI
  • Certification in ServiceNow or a related field (e.g., ITIL)

 

Preferred Education and Experience

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • 5+ years of experience in ServiceNow automation, with a strong focus on workflow automation, business process re-engineering, and integration with other systems

 

Other Requirements

  • Ability to work in a fast-paced environment, with a focus on delivering high-quality results under tight deadlines
  • Willingness to participate in on-call rotations and provide 24/7 support for critical issues
  • Strong attention to detail, with the ability to maintain accurate records and reports