Community Services Officer

Make an impact:  
The City of Salem Police Department has an exciting new opportunity! We are seeking candidates for the position of Community Services Officer (CSO) to assist the public or sworn police officers with civil or property complaints where enforcement or arrest powers are not required.

What you will do: 
As a CSO, you will travel to meet with citizens and inspect neighborhoods, investigate noise complaints, non-violent domestic problems, or health complaints to assess the magnitude of the issue and offer mitigation or resolution options. In this position, you will respond to non-injury accidents and assist in facilitating the exchange of information, maintaining traffic safety, and coordinating the removal of vehicles. You will also prepare non-injury traffic reports, record information for police reports, and document citizen concerns and suggestions to enhance law enforcement effectiveness.

Additional information on job responsibilities:

• This work is performed both in an office and in the field. It involves working in inclement weather, traveling between locations, navigating uneven surfaces and high-traffic areas, and interacting with individuals who may be upset. NOTE: This is a part-time career position. Shift assignments are three consecutive 8-hour shifts, bid by seniority as per the SPEU contract. Initial training will be conducted at 40 hours per week. Part-time career positions are eligible for participation in City of Salem benefits programs, including health insurance and accruals for sick, vacation, and holiday leave, based on the percentage of hours worked

What can we offer you for all your hard work?

• Medical, dental, and vision coverage for you and your family.
• Paid vacation and sick time in accordance with City policies.
• Competitive pay.
• Employer-paid PERS contribution of 6%.
• Opportunity for voluntary pre-tax contributions to a 457b account.
• Health care and dependent care flexible spending accounts.
• Voluntary long-term care.
• Employee wellness program.
• Employee assistance program.
• Employee health clinic.
• Free secure parking
• Free use of on-site workout facility.

What are the minimum qualifications?

• Must pass a pre-employment background check and drug test (including marijuana)
• Must be at least 18 years of age to apply
• Must have an Oregon Class C driver's license and a driving record that meets the City of Salem's standards
• High school diploma or G.E.D. certificate and training or work experience in mediation or social work, providing the ability to interact with individuals and groups with understanding, tact, and courtesy — or any combination of experience and training that demonstrates possession of the knowledge, skills, and abilities listed, and the ability to perform the examples of work
• Must participate in defensive tactics training, which includes being sprayed with oleoresin capsicum, to receive certification
• Must register for our job posting on the National Testing Network (NTN) website (required to qualify and be scored)
• Must pass a criminal background check necessary to obtain Criminal Justice Information System clearance and Law Enforcement Data System certification within 30 days of hire (clearance must be maintained throughout employment)

What are the Preferred Qualifications?

• Bilingual in Spanish, Russian, or Southeast Asian languages.

Hiring managers do not have access to view resumes during the application review process. Be sure to provide detailed information in your application, including your experience, knowledge, skills, and abilities, as requested in the supplemental questions and job advertisement.

SELECTION PLAN:
 

If you are interested in this opportunity, please submit an online application by the closing date of this announcement. The selection process includes a written examination testing reading and report-writing skills. You must also register with the National Testing Network (NTN) for our job posting to be eligible to test with us and have your score forwarded.

After the closing date, additional information regarding testing will be provided to you.

 About us:
The City of Salem is the second largest City in the State of Oregon. Located in the lush Willamette Valley, Salem is the capital city of Oregon with a population over 170,000. Centrally located, Salem is 47 miles south of Portland and an hour from the Cascade Mountains to the east and an hour from the ocean beaches to the west. Salem is an exceptional community for living and working with exciting new and comfortable well-established neighborhoods and carefully preserved historic buildings. 
A full-service City, Salem has eight primary departments:
Community Services, Finance, Fire, Enterprise Services, Legal, Police, Public Works, and Community Planning and Development Several departments also have functional divisions within their department. The City has five labor unions and employs roughly 1,350 talented and dedicated staff members.
 
The Urban Renewal Agency and the Salem Housing Authority are separate municipal corporations. The Agency contracts with the City for services and the Authority is led by the Housing Administrator within the Urban Development department.
 
Where can I find out more about the position? 
Go to the menu option for Class Specifications and search for  Police Comm Svcs.

How can I apply? 
The City of Salem invites individuals of all diverse communities and backgrounds to apply for our available job opportunities as we strive to provide the best service to everyone. The City of Salem is committed to providing equal employment opportunities to all and has a culture that values diversity, equity, and inclusion. We believe that by welcoming differences, encouraging new ideas and views, listening to, and learning from each other, we are better able to serve the community.
 
To apply, click on the green “Apply” button to complete your application.
 
Applicants that meet the minimum qualifications as outlined above but not selected for this position may be placed on an eligibility list, and candidates may be hired from the list. Eligibility lists are valid for six months. The City will send email notifications to eligible candidates about potential hiring opportunities so please ensure your email settings accept our system generated email notifications.
 
You may subscribe for automatic notification of job openings at the City of Salem through the Job Interest Cards – sign up today!
 
For more information about employment at the City of Salem, please visit our website at www.cityofsalem.net/jobs.

THIS ANNOUNCEMENT IS NOT AN IMPLIED CONTRACT AND MAY BE MODIFIED OR REVOKED WITHOUT NOTICE