Community Outreach/Program Support Specialist

Position Description

The Human Services Department is seeking a college student, ideally an undergraduate student, to join the Age Friendly Seattle team focused on improving the quality of life for older adults in Seattle and creating a more inclusive and supportive community for all.

Age Friendly Seattle is a citywide initiative, our role is to ensure that the needs of older adults are recognized and prioritized. We do this by administering some of our own programs—such as age-friendly discounts and events—as well as by exercising our role as connector, convenor, and advocate. That might include compiling and sharing data to inform transportation or housing plans, hosting a cross-disciplinary educational forum on accessible events and spaces, or encouraging stakeholder collaboration around emergency preparedness for older adults.

Educational Benefit to Student:

• Gain experience in community outreach and in a professional office setting (both virtual and in-person) by interacting with staff, community professionals, local business owners and general public.
• Learn innovative ways of reducing ageism, improving language access, and facilitating social inclusion and civic participation among Seattle's older adults and people with disabilities.
• Learn about initiatives in the Aging field. We will also work with the intern to design experiences relevant for their education and professional growth.
• Opportunity to research and write published articles on topics of interest to interns related to the aging field.

Other Benefits Include:

Professional and educational development

• Meaningful and educational opportunities that complement your academic program.
• Real-world experience in marketing to businesses and the public.
• Establish effective networking relationships with professional staff, which may be beneficial to future career development.
• Access to City sponsored trainings and professional development modules.
• Diverse array of work experiences, responsibilities, and opportunities to help make Seattle a great place to live, work, and play.
• Working for the city builds your career and your community.
• Publishing articles for AgeWise and other Aging and Disability Services (ADS) platforms.

Competitive pay and benefits

• Commuting benefits including ORCA passes, car share discounts, and ride matches.
• Paid sick and safe leave (after 90 days of employment).

Job Responsibilities

• Support community and business outreach and engagement activities.
• Development and implementation of innovative engagement tools and approaches, including multi-media.
• Research and create reports of Age Friendly related issues; display information and data in ways that clearly communicate concepts to internal and external audiences.
• Handle Age Friendly Seattle administrative tasks including weekly mailings, emails, updating Wordpress and managing listserv.
• Internal/external meetings, events, and other duties as assigned.

Qualifications

Education
Open to all undergraduate students enrolled in an accredited 2-year or 4-year educational program.
Preferred Areas of Study:  
International/Ethnic Studies, Human Rights, Psychology, Sociology, Business, Education, Disability Studies, or other relevant areas.

Undergraduate students will need to maintain a 2.0 GPA or above throughout the internship.

EXPERIENCE

Required Qualifications

• Ability to engage with community members from diverse backgrounds.
• Proficiency in Microsoft Office Suite.
• Excellent communication skills, both written and oral.
• Ability to organize and present information in writing for publications.
• Ability to gather and input data accurately and efficiently into a data system.
• Excellent organizational skills and attention to detail.
• Ability to learn virtual platforms and other technological solutions for event production.
• Ability to work remotely with minimal direction.
• Must be able to come into the office at least once a week.
• Commitment to Race and Social Justice, Equity and Relational work culture.

Desired Qualifications

• Knowledge of community resources relevant to older adults and/or people with disabilities.
• Experience collaborating and building relationships with diverse external partners in the community.
• Proficiency in a language other than English.
• Experience with social media marketing.
• Experience with Zoom and/or other video conferencing platforms.

Additional Information

Start/End Dates:  Early July 2025 and end September 2026 (negotiable)

Schedule: Intern will work 15-20 hours/weeks while school is in session, with the opportunity to work more during breaks. Work hours can be scheduled between 8:00 am and 5:00 pm. Intern may work some weekends and/or evenings.

Full Hourly Salary Range:  $21.78-$21.78 per hour. 

How to Apply: complete an online application and include the following:

• Unofficial transcript including current classes and GPA
• Cover letter
• Resume
• 2 references

Incomplete applications will not be considered.

Note: Two interns will be hired for this position. 

Licensing and Other Requirements: A Washington State Driver's License, or ability to consistently obtain timely transportation to various work locations with limited or no public transportation, is required for these internships. 

Job offers are contingent on the verification of credentials and other information required by the employment process including the completion of a background check which includes a criminal history review.  Teleworking: The City has the expectation that interns will be readily available to report to onsite work in Seattle when operational needs require.