Crisis Services Team Member

Join Our Expanding Crisis Services Team!
   By joining our Crisis Services team, you'll become an integral part of a renowned organization that prioritizes community wellbeing and exceptional care. Are you ready to embark on a rewarding journey, making a tangible difference in the lives of those who need it most?

About Crisis Services

Located in the state-of-the-art building on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click Crisis Services to learn more about our program.  

PM Shift (Additional $2.00 per hour shift differential)

The shift for this part-time position is Saturday/Wednesday/Thursday 12:00 pm to 8:00 pm 

Responsibilities

• Responds in the community and on-site to individuals experiencing a mental health crisis as a member of a two-person response team.  Referral sources may include individuals or their family members, law enforcement, hospitals, schools, for all ages in our community.
• Assists in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
• Establish rapport, share experiences, and strengthen engagement with the individual experiencing the crisis throughout all Crisis Programs.
• Willingness to self-disclose personal lived experience in mental health or substance use recovery (or both) for the benefit of supporting the individuals’ receiving services.
• Role model positive recovery behaviors with clients in Crisis Programs.
• Provides skill building and case management to clients with high need.
• Maintains required training, licensure and/or certification.
• Maintains confidentiality of privileged information and adheres to client privacy laws.
• Demonstrates sensitivity and understanding of other ethnic groups and cultures.
• Adheres to department guidelines for attendance and punctuality.
• Completion of required documentation within established timeframes, through use of an Electronic Client Record
• Participates in team meetings to assess clients’ progress.
• Participates in emergency response activities as assigned.

Requirements

Two years of experience in the behavioral health field, including active participation in the recovery process; or an equivalent combination of training and experience. This role requires you to have a valid driver's license, along with your own personal vehicle that is reliable to drive while working in this role.  Attendance at paid HR new hire orientation is required.

 ADDITIONAL REQUIREMENT:
 Position requires individual with lived experience and will need to obtain the Certified Recovery Support Specialist (CRSS) credential within one year of hire.  The CRSS is a credential for those who provide mental health or co-occurring mental illness, and substance use recovery support to others. A person with the CRSS credential uses unique insights gained through personal recovery experience.

 As it is a requirement of the role, please see the following sites for more information about the CRSS credential, including the application process:  
https://www.illinoismentalhealthcollaborative.com/consumers/consumer_crss.htmhttp://www.iaodapca.org/credentialing/recovery-support-specialist/http://www.iaodapca.org/jobs/post-a-job/

DuPage County Health Department is an Equal Employment Opportunity Employer