MSP Communications Training Coordinator
This position acts as the statewide training expert, planning, managing and coordinating all training activities for the Minnesota State Patrol's Communication Section staff to ensure quality emergency response service to members of the state patrol and general public. This position will lead the research, development and implementation of all training materials for the Communication Section staff, leading all training of newly hired communication operators, lead training opportunities for all current section staff, and lead the section in obtaining and maintaining the International Association of Public Safety Communications (APCO) training program certification. In addition, this position will act as a lead in documenting and assisting with obtaining and maintaining the communication section's accreditation with the Commission of Accreditation for Law Enforcement Agencies (CALEA).
Qualifications
Minimum Qualifications
Three (3) * years of demonstrated experience and working knowledge of:
- Teaching/instructing adult learners with an emphasis on APCO Project 33 training certification and/or the CALEA accreditation and understanding the requirements of these programs.
- Demonstrated ability in apply adult learning principles and techniques to a diverse audience necessary to impart knowledge systematically which may include discussion of theoretical concepts, practical application, and simulated exercises resulting in an integration of learning.
- Ability and skill to work constructively in stressful situations; seek feedback; solicits and explores diverse perspectives and opinions and responds to and prioritizes requests efficiently.
- Demonstrated ability to analyze, design, develop, implement, and evaluate course curriculum.
- Radio Communications Operator/Dispatcher experience.
- Effectively communicates though written, verbal and non-verbal methods to deliver presentations and/or communicate information in a clear and concise manner in a one-on-one or group settings.
- Ability to work cooperatively with individuals from diverse backgrounds and underserved communities.
*A bachelor’s degree may substitute for 12 months of experience, an associates' degree may substitute for six months of experience.
Preferred Qualifications
- Bachelor's degree in communications, business management or related field.
- Supervising or managing a 911 emergency communications center training program.
- Professional certification from any of the following:
- Association of Public Safety Communications Officials International (APCO)
- National Emergency Number Association (NENA)
- National Academies of Emergency Dispatch (NAED)
- Possess leadership, supervisory, or equivalent experience, supported by participation in BCA Supervision and Management and the BCA Senior Management Program.
Physical Requirements
Light: Requires occasionally moving and transporting such articles as file boxes and heavy hand tools or heavier materials with help from others, and moving and transporting light objects frequently. Even though the weights being moved and transported may be a negligible amount, a job in this category may require positioning self to move to a significant degree or may involve maintaining a stationary position for extended periods.
Additional Requirements
It is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, including the following:
- Criminal History
- Reference Check
- Fingerprint Check (MNJIS)
- Hearing Test
- Vision Test
Application Details
How to Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about this position, contact Marcia Reding at marcia.reding@state.mn.us or 651-201-7296.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Marcia Reding at marcia.reding@state.mn.us.
About Public Safety Dept
The Minnesota Department of Public Safety (DPS) is a diverse, complex agency dedicated to serving communities across the state. DPS has 10 public facing and four support divisions with about 2,200 dedicated employees operating programs statewide that all have one goal: Building a safer Minnesota.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
- A sense of purpose in their work
- Connection with their coworkers and communities
- Opportunities for personal and professional growth
Benefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
- Pension plan that provides income when you retire (after working at least three years)
- Employer paid life insurance to provide support for your family in the event of death
- Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
- Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
Support to help you reach your career goals:
- Training, classes, and professional development
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support:
- A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
- Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
- Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
For accommodations or questions about accessibility specifically relating to this job announcement, please email the Affirmative Action Division at marna.johnson@state.mn.us or call 651-259-1875.