Event Host

The Event Host at Belle Âme Vineyard plays a vital role in ensuring seamless execution of weddings and private events. Acting as the on-site venue representative, the Event Host oversees day-of operations, supports guest needs, liaises with vendors, and upholds the vineyard’s standards of service. This position requires a blend of operational savvy, exceptional customer service, and the ability to think quickly and lead confidently.

Key Responsibilities

Event Venue Coordination

• In collaboration with the Event Planner/Day-of Coordinator, execute the event timeline according to the provided event materials and client plan.
• Ensure room transitions, vendor arrivals, and special requests are handled promptly and efficiently.
• Proactively monitor event progress and resolve any unforeseen challenges in real time.

Communication

• Act as the main point of contact for guests and vendors during the event.
• Maintain ongoing communication with the internal events team to ensure alignment and task completion.
• Assist the Day-of Coordinator with guest movement and crowd direction when needed.

Logistics & Operations

• Oversee event setup and breakdown, ensuring the venue is clean, orderly, and visually consistent with Belle Âme standards.
• Verify that all materials, rentals, and venue equipment are in place and operational.
• Uphold cleanliness and operational standards by regularly emptying trash, restocking bathroom supplies, and promptly addressing spills or messes.

Safety & Compliance

• Enforce safety regulations and company policies throughout the event.
• Respond to emergencies with calm professionalism; administer first aid if certified and necessary.

Guest Services

• Welcome guests with warmth and professionalism upon arrival.
• Anticipate and respond to guest needs with thoughtful, solution-oriented service.
• Manage guest concerns diplomatically, escalating issues when appropriate.
• Foster a welcoming and memorable experience that reflects the Belle Âme brand.

Venue Standards

• Maintain high levels of cleanliness and organization in all guest-facing and back-of-house areas.
• Monitor and support bar operations, ensuring bartenders maintain cleanliness, organization, and pace of service.
• Step in or redirect staff as needed to maintain performance standards.

Team Collaboration

• Work cross-functionally with the Events, Operations, and Hospitality teams.
• Contribute positively to team dynamics and assist fellow staff during high-volume periods.

Adaptability & Innovation

• Stay current on industry best practices and trends.
• Demonstrate creative problem-solving and flexible thinking during live events.

*Additional educational opportunities available.