Operations Intern
Essential Functions:
- Assist with daily operational tasks of all areas of the Electronic Banking Department.
- Assist with maintenance tasks for department projects.
- Process daily credit card tasks including but not limited to credit card payments and input of new retail credit card accounts.
- Prepare daily card files, print, and process instant issue debit and credit cards.
- Alert Supervisor and/or Compliance Officer to forgeries or suspicious activity. Is alert to deviation from policies and procedures.
- Provide customers and coworkers with professional, efficient, and courteous service with all types of account inquiries.
- Perform other job-related duties or special projects as assigned.
- Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training; follow internal processes and controls as required.
- Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
- Regular and reliable attendance is an essential function of this position.
Qualifications:
- Previous banking experience preferred but not required
- Proficient in Microsoft Office Products and in working with other bank software.
Preferred Talents:
- Effective communicator
- Time efficient in managing multiple projects/tasks
- Attention to detail
- Ability to work independently with little supervision as well as on a team
- Hard worker, self-directed and takes initiative
Working Environment:
Sedentary work – occasionally lifting and/or carrying up to 25 lbs.
Indoor work – not exposed to outdoor elements or hazards.