Outside Service Salesperson
Great Western Trailer (GWT) is immediately hiring an Outside Service Salesperson with a proven track record and a passion for growth to join our talented team of Service professionals.
Be a part of our Team – Apply now!
What’s in it for you?
- Mon-Fri work schedule
- Health, dental, vision, and life insurance
- 401K, HSA/FSA, and employee discounts
- Paid vacation, sick days, and holidays
- Comprehensive benefits package
Good GWT candidates are:
- Industry professionals: With knowledge of the heavy-duty trailer market and a desire to build and grow territories.
- Self-starters: Proactive, independent, and action-oriented.
- Team Players: Collaborative and willing to work across departments.
- Customer-focused: Driven by solutions with a customer-first mindset.
- Adaptable: Able to learn quickly and excel in a fast-paced environment.
Outside Service Salespeople can expect any of the following responsibilities:
- Identify potential customers via phone, networking, and/or social media to assist them with Service and Parts needs to meet company targets.
- Grow an existing customer base and develop new strategies to expand the book of business.
- Demonstrate sound judgment and superior communication skills in working with customers to set achievable expectations and profitable deals.
- Routinely review and develop existing customers for growth opportunities.
- Proactively manage work activities in the company’s Customer Relationship Management (CRM) tool (ZOHO experience is a plus).
- Adapt to and support new technical tools and processes for improving customer and deal management.
- Collaborate with the Service and Parts team to properly serve customers, setting reasonable expectations on timing and pricing.
- Represent GWT with professionalism and integrity, modeling adherence to all company policies and procedures.
- Support the decision-making process for non-standard deals with data, analysis, and documentation.
- Work closely with the Sales Manager to coordinate and obtain approvals for non-standard quotes.
- Deliver parts as needed.
- Provide feedback to help shape and execute a sales strategy that fosters goal achievement and scalable success.
- Create customized service programs based on customer needs and business types.
- Demonstrate a commitment to safety at all times.
"The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice."
Required Qualifications:
- Minimum 3 years of experience in the heavy-duty trailer industry
- MVR with a clean driving record – Company vehicle provided
- Exceptional follow-up and communication skills
- Proficient in Microsoft Office Products
- Experience with CRM software (ZOHO preferred)
- Ability to lift up to 50 pounds
- Must be a self-starter that enjoys building and maintaining an established territory
- Must be a team player with the ability to work across departments
Preferred Qualifications:
- Prior outside sales experience in the semi-trailer or heavy equipment industry