Communications Assistant

Communications Assistant  

Dajani Consulting is looking for a proactive individual to join our team, assisting part-time with company communications, administrative tasks, and customer service functions. This role involves supporting social media content, executing communications projects, and performing activities to support customer relationship management. 

In this role, you will provide key support to the Dajani Consulting team by creating content for internal and external campaigns, assisting with event coordination, and managing customer service inquiries. 

Key Responsibilities: 

• Assist with creating content for client communications, marketing, press releases, newsletters, and campaigns.
• Updating Customer Relation Management (CRM) system using Salesforce for the organization, making sure content is updated and campaign lists are accurate and complete.
• Updating client contacts for the organization, making sure state and national campaign and broadcast lists are accurate and complete.
• Provide administrative support for coordinating meetings, managing calendars, handling correspondence, and receiving office deliveries as needed.
• Assist with company communications, answer incoming requests, and respond to customer inquiries.
• Record and manage customer feedback, ensuring it is documented and addressed.
• Help plan and execute events, including logistics coordination and vendor management.
• Drafting creative social media content for the organization’s Twitter, Facebook, Instagram, and YouTube accounts.
• Stay on up-and-coming social media trends to populate into algorithms and maximize impressions.
• Experience working with Microsoft Office/365 with proficiency in PowerPoint, Word, Excel.
• Ability to learn new programs and technology.

 
Minimum Requirements: 

• Dajani Consulting is seeking a highly motivated part-time individual to join our dynamic team. Candidates should have an interest in communications and marketing areas.
• Experience with digital media content is required.
• An ideal candidate will have strong writing skills.
• Proficient in Microsoft Office Suite.
• Strong written and verbal communication skills.
• Excellent customer service and multitasking abilities.
• Effective prioritization and organizational skills.
• Able to work independently while also contributing to team environment.
• 1-2 years of experience in communications, public relations, or administrative support.

Additional Skills: 

• Highly organized self-starter that can work under limited direction
• Critical thinking and problem-solving abilities
• Experience in creating video and digital content preferred
• Process improvement mindset
• Experience with Salesforce, SharePoint, and/or WordPress is a plus