Customer Service Representative

We are looking for a full-time ambitious and confident Customer Service Representative to join our astounding Customer Service Department. We are a local essential business focused on customer service, sales, and client relations. This strategy has played a critical role in the massive growth we have encountered over the past year to become a leading local business consulting firm. We are forming a team of Customer Service-minded individuals who are self-motivated, accountable, and engaged in professional and personal growth.  
 

First and foremost, our mission is to provide the best experience to both our customers AND our Customer Service Representatives. We do this by constructing an exceptional customer experience and staying true to four core values; teamwork, dedication, professional development, and sparking joy and happiness across our Customer Service Representatives and our customers. These are the values that define who we are, and which have empowered our monstrous growth. Join us as we redefine the customer service and sales industry!

 

Responsibilities As A Customer Service Representative: 

• Confer with customers to provide information about products or services, deals or sales promotions, take or enter orders, or obtain confidential customer information 
• Attract potential new customers by answering product questions and exceeding customer needs to assure customer satisfaction
• Maintain a high level of professionalism and develop a positive rapport with each and every customer
• Work with our Customer Service, Sales, and Management staff to stay updated on the latest and greatest products, services, and sales promotions our clients have to offer
• Contribute feedback and ideas to Management in order to improve procedures, increase client satisfaction, and enhance sales margins
• Go the extra mile to engage customers and develop long-lasting relationships to increase customer retainment
   

Our Customer Service Representative Position Is For You If… 

• You have a college degree or are in the pursuit of one currently
• You have previously worked as a Customer Service Representative  or Sales Associate
• You are comfortable frequently engaging with new people and growing your network 
• You have superb communication skills and a knack for leadership 
• You have strong moral principles, integrity, and reliability 
• You are driven, solution-oriented, and have a passion for delivering exemplary customer service
• You are an exceptional listener and a patient problem solver 
• You thrive in a fast-paced team-oriented environment
   

What’s In It For Our Customer Service Representative? 

• Holidays off to spend with family and friends
• Opportunities to advance from entry-level
• Positive, diverse, and welcoming work environment
• Company funded trips and team building activities
• Conferences and networking events
• Volunteer opportunities
• No cap on bonuses!