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Career Specialist

Man-Tra-Con Corporation is seeking candidates to fill the following position:

Job Title: Career Specialist (TS-041625-01)
Location: Marion, Illinois
Salary: $16.50 to $17.50 per hour, D.O.E.

Job Description
Man-Tra-Con Corporation is seeking candidates for a Career Specialist position. The Career Specialist will work with customers within our 5-county workforce area (Franklin, Jackson, Jefferson, Perry and Williamson counties) to develop professional goals and job readiness skills to enable customers to secure and maintain full-time employment.

A Man-Tra-Con Corporation Career Specialist is purpose-driven, with the ability to balance the priorities of providing superior customer service and ensuring accurate, timely completion of paperwork and data entry. The Career Specialist will make a difference in our community by helping hard-to-serve job seekers in a role that is more coach than counselor.

Benefits offered.

Responsibilities
The Career Specialist is expected to:

Provide case management to job seekers including but not limited to: job search assistance, job referrals, resume preparation and revision, job interview preparation, and coaching on employability skills.
Establish and maintain relationships with partner agencies, staying current on services provided, and making appropriate referrals to assist customers in overcoming barriers to employment.
Perform outreach duties including but limited to: conducting orientations for new customers; making presentations to small groups; and talking with potential customers at community events, resource fairs, and hiring events.

Knowledge, Skills and Abilities
Candidates should possess the following skills:

Customer Service
Effective Written & Verbal Communication
Computer Literacy
Attention to Detail
Flexibility
Problem Solving
Public Speaking
Community Relations
Time Management

Educational/Work Experience Requirements

Candidate must have either a bachelor degree (preferred), or a combination of education and experience.

Requirements
Candidates must also possess the following employment standards:

Excellent written and verbal communication skills
Proficiency in the use of Microsoft Office software (Word, Outlook and Excel) and Internet applications is expected
Demonstrate daily problem solving skills, working with a diverse and sometimes difficult- to-serve customer base
Database management skills (to enter and manage customer information and case notes)
Superior interpersonal skills and the ability to consistently deliver excellent customer service
Ability to handle personally identifiable information according to federal, state and local policy, and maintain strict confidentiality
Ability to perform independent, remote work, traveling between local offices and other sites within the community
Fluency with speaking Spanish a plus, but not required
Background screening may be required.

HOW TO APPLY
To apply for this position, please email a cover letter and resume to: TheresaSmith@mantracon.org

DEADLINE TO APPLY: Friday, May 16, 2024, by 4:30 p.m.
NOTE: Please be sure to include a cover letter with your resume.

Man-Tra-Con Corporation is a member of the American Job Center network, and an Illinois workNet Center partner.