Leasing Representative
Leasing Representative
Are you interested in real estate or have an interest in owning rental properties one day? As a Leasing Representative for a multifamily housing company, you will gain experience working with tax credits, applicable state and federal laws, and the day-to-day experience of helping to operate a business.
Primary Responsibilities
1. Greets and interviews prospective tenants, shows apartments, and provides new residents with an orientation to the residential guidelines of the community.
2. Answers telephone calls and can professionally respond to inquiries regarding the community; screen and direct incoming calls.
3. Successfully completes company training program. Training includes Fair Housing, Business Etiquette, Leasing, Company Policies, and Tax Credit compliance as necessary. Training also includes familiarization with basic computer programs such as Excel, Word, and Outlook.
4. Maintains updated data on unit availability. Coordinates tenant Move Ins and Move Outs.
Maintains resident files, sends letters/notices to residents as instructed by the Manager. Assists in preparation of reports, documents and correspondence.
5. Maintains files on a variety of management topics: tenants, forms, supplies, correspondence, maintenance, and others which are necessary to the operation of the property.
6. Accepts rents, deposits and miscellaneous fees from residents. Completes all company forms governing and documenting such collections; and may be requested to prepare bank deposits and reconciliations.
7. Accepts service calls from residents and reports to the Maintenance Department in a timely manner, according to Pedcor Management guidelines.
8. Handles tenant complaints and follows correct procedures as instructed.
9. Maintains statistical data, keeping accurate records of all traffic, new resident move ins, and move outs.
10. Assists with audits and inspections.
It should be noted that some responsibilities and duties may not be specifically addressed. These are general guidelines and may vary based on the individual properties and staffing compositions. All employees may be asked to perform additional tasks not found in these job descriptions.
Qualifications
• Good customer service skills.
• Ability to learn