Information Technology Services Intern

Description

The Texas General Land Office is seeking a Clerk II (ITS Intern) within the ITS Department of the agency.

The (ITS Intern) performs a broad range of clerical work in support of one or a variety of business functions, which may include opening and sorting mail, compiling and tabulating data, answering phones, checking documents for accuracy, transporting documents, and maintaining files. Works under general supervision, with limited latitude for the use of initiative and independent judgment.

Our Mission:
The Texas General Land Office primarily serves the schoolchildren, veterans, and the environment of Texas. The agency does so by preserving our history, maximizing state revenue through innovative administration, and through the prudent stewardship of state lands and natural resources.

What Your Contributions to the GLO Will be:

·       User Training and Enablement: Deliver Copilot training sessions to staff using an existing presentation shell. Tailor content to meet the needs of various user groups and skill levels

·       Presentation Development: Customize and enhance the provided training presentation template with relevant use cases and clear, step-by-step instructions

·       Weekly Training Tips: Draft and distribute short, practical “Copilot Tips of the Week” to help reinforce learning and encourage regular usage

·       1:1 User Support: Offer hands-on assistance to users through individual coaching sessions, helping them apply Copilot features to their daily tasks

Feedback Collection: Gather user feedback during training and support sessions to inform improvements in materials and training delivery. Document for ongoing usage by the GLO after internship concludes 

Qualifications

Minimum Qualifications:

·       Must be 18 years old

·       Be a US Citizen or be eligible to work in the US

·       Have at least 30 semester credit hours or more in an accredited college or university (transcripts required)

Physical Requirements:

This position requires the employee to primarily perform sedentary office work; however, mobility (moving around the worksite) is routinely required to carry out some duties. This position requires extensive computer, telephone and client/ customer contact and communication. It requires the ability to move and position oneself as needed for filing and similar routine office duties. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Ability to read printed materials and computer screens. The individual must be able to move and transport records, documents, boxes, and all related information and materials, weighing up to 20 pounds when required.

Preferred Qualifications:

·       Experience in clerical work

·       MS Office with focus on Excel

·       Coursework in ITS or related field

Compensation and Benefits:

·       Free Parking

·       Defined Retirement Benefit Plan Optional 401(k) and 457 accounts

·       Medical Insurance - State pays 100% of the health plan premium for eligible full-time employees and 50% of the premium for their eligible dependents. The State pays 50% of the eligible part-time employees’ premium and 25% for eligible dependents.

·       Optional Benefits such as dental, vision, and life insurance.

·       Minimum of 96+ Hours of Annual Leave a year **Annual leave increases with length of service.

·       Professional Development Opportunities: The GLO offers numerous courses to help our employees grow using resources through LinkedIn Learning and our EAP provider.

Veterans:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser:

Military Crosswalk for Occupational Category - Compliance, Inspection, and Investigation

How to Apply:

·       To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or in the CAPPS Career Section.

·       You may apply for the job directly through the CAPPS Career Section. It is not necessary to apply both through Work in Texas and the CAPPS Career Section.

·       Applications must be fully completed with a detailed job history, including job title, employment dates, employer name, supervisor's name and phone number, and a summary of responsibilities. Incomplete applications may lead to disqualification. Please be aware that resumes will not be accepted in place of a completed application.

·       In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. 

·       A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.  

·       Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.