Resources and Services Navigator
DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS
***THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.
Are you someone who is organized, dependable, self-motivated, solves problems, passionate about helping others, and likes to work in a fast-paced environment? Join the team at State Hospital South as a Resources and Services Navigator. This position is primarily dedicated to assisting State Hospital Patients transitioning to outpatient care. You will join a team that is passionate about working with individuals with mental health conditions and serve in the critical role of discharge planning. You will have the opportunity to link patients with outpatient services, work with outpatient providers, be part of an interdisciplinary treatment team, and work in a challenging and exciting hospital environment.
This position is regular business hours, 8-5, Monday through Friday with 11 paid holidays. The State of Idaho offers excellent health insurance and retirement benefits. Come join our team and make a difference in the lives of Idaho's vulnerable citizens.
State Hospital South was established in 1886 and is in beautiful Southeast Idaho, an area best known for Oregon Trail and Native American history, amazing fly fishing, towering mountain peaks with abundant wildlife and awe-inspiring geological sites. State Hospital South in Blackfoot provides psychiatric inpatient treatment and skilled nursing care for Idaho’s adult citizens with the most serious and persistent mental illnesses. The hospital works in partnership with families and communities to enable clients to return to community living. State Hospital South includes 110 psychiatric adult beds and 42 skilled nursing beds. It also maintains a statewide program to restore the competency of criminal justice patients.
This position is not eligible for telework.
The Idaho Department of Health & Welfare is a drug-free workplace. Any applicant offered employment in this position at the Idaho Department of Health and Welfare will be required to pass a pre-employment drug test. In addition, successful candidates will be required to complete a criminal history background investigation. Employment is dependent upon satisfactory results of the investigation.
BENEFITS:
BEST RETIREMENT AVAILABLE IN THE NATION
We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit.
OTHER EXCELLENT BENEFITS
- 11 paid holidays
- Generous vacation and sick leave accrual beginning as soon as you start
- Paid parental leave
- Medical, dental, vision insurance - incredible rates!(full-time/30+ hours per week)
- PERSI Choice 401(k)
- Deferred compensation plan
- Life insurance
- Short and long-term disability insurance
- Student Loan Forgiveness
- Wellness programs
- Employee Assistance Program (EAP)
- Flexible Spending Accounts (FSA)
- Wide variety of training opportunities
- Some positions offer flexible hours and/or telecommuting
EXAMPLE OF DUTIES:
- As a member of treatment team, attend meetings to discuss patient discharge needs and services.
- Assess each client's health, social, and emotional needs to determine the least restrictive housing and treatment provider options.
- Use critical thinking skills and professional judgment to assess each patient's current benefit status and potential benefit application needs at the time of admission and prior to discharge.
- Serve as case manager for community services and resources in regards to discharge and benefit planning.
- Be able to work independently and collaboratively as a member of a cohesive team.
- Be able to effectively communicate both verbally and in writing with patients and internal and external partners.
- Experience in identifying individual and family strengths and services needs through skillful interviewing and discussion with patients.
- Some working knowledge of benefits programs including Medicaid, Medicare, Veteran's benefits, and Social Security Programs and Entitlements.
- Some experience with individuals with special needs, such as mental health, developmental disabilities, and substance use disorders.
MINIMUM QUALIFICATIONS:
You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.
- Good knowledge of human services principles and practices. This is typically gained by a bachelor’s degree or higher in a human services field (social work, education, nursing, psychology, counseling, sociology, etc.) OR at least three years of work experience as a human services professional (e.g. social worker, counselor, rehabilitation specialist, etc.) assisting individuals and families with accessing community resources including benefits and services.
- Experience in case management. This is typically gained by at least one year of professional case management experience that included case plan development and monitoring.
***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.
If you have questions, please contact us at:
Email is the quickest way to get an answer to your questions.
(answered Monday through Friday during business hours MST)
EMAIL:dhwjobs@dhw.idaho.gov
PHONE:(208) 334-0681
EEO/ADA/Veteran:
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.