Personal Banker
At InTouch Credit Union, we are dedicated to enriching the financial lives of our members with innovative, personalized service. We believe in fostering a collaborative and supportive environment focused on career development and community engagement.
Position Overview
As a Personal Banker at our Cannery branch, you will be a vital resource to our members—offering banking insights, recommending financial products, and building lasting relationships. You will play a key role in helping members reach their financial goals while ensuring a high standard of service.
Responsibilities
- Serve as the first point of contact for member inquiries, account management, and product recommendations.
- Open new accounts, assist with loan applications, and process everyday banking transactions with accuracy.
- Proactively engage with members to understand their needs and help them choose the right financial solutions.
- Develop and strengthen member relationships through consultative conversations and active listening.
- Stay up-to-date on credit union products, services, policies, and compliance requirements.
- Refer members to specialized staff as needed for more complex financial needs.
- Participate in outreach and promotional activities to support branch growth.
Qualifications
- High school diploma or equivalent required; college education preferred.
- 1+ years’ experience in banking, finance, retail sales, or customer service.
- Excellent interpersonal, communication, and problem-solving skills.
- Exceptional attention to detail and commitment to accuracy.
- Ability to work collaboratively in a team-oriented environment.
- Proficiency with computer systems and Microsoft Office Suite.
Benefits
- Competitive hourly wage (starting at $19-20/hour)
- Comprehensive health, dental, and vision insurance
- Retirement plan options
- Paid time off and holidays
- Opportunities for career advancement and professional development
- Supportive and welcoming team culture