Collections Manager (Departmental Manager 14)

The Office of Postsecondary Financial Planning Bureau within the Michigan Department of Treasury is looking for a dynamic leader who has excellent leadership skills, strategic planning abilities, high ethical standards, and a positive attitude to join their team. If you possess these characteristics and are interested in becoming part of an exciting and fulfilling work environment, working with a diverse group of people to accomplish goals, then this is the job for you!

Assist in the daily direction and overall administration of the Student Loan Programs which consist of private loans through the MI-LOAN program and federal loans through the Federal Family Education Loan Program. Coordinate complex Collections activities on behalf of the Student Loan Programs, including the hiring, training, and supervising of staff. Perform professional research and analysis assignments for agency staff, institutions of higher education, lending institutions, and student loan borrowers. Monitor Collections Section for compliance with state and federal laws, rules, and regulations, work with the Attorney General’s office, and with auditors. Develop, recommend, and implement operational efficiencies. Formulate short and long range plans, programs, and policies on student loan issues. Perform other duties as assigned.

Our culture is driven by excellent customer service, continuous improvement, and employee development. The Department of Treasury promotes and supports Diversity and Inclusion. If you enjoy working in a fast-paced, team-oriented environment that still offers a great work/life balance, we encourage you to apply!

**This position offers the ability to work remotely three days per week with a Flexible/Hybrid work schedule. **