Associate HazMat Technician
About 3E:
We are a mission-driven company with the purpose to enable a safer, more sustainable world!
3E provides a comprehensive suite of data, analytics, and software solutions for enabling and improving workplace & chemical safety, product stewardship, supply chain management and sustainability. With over 35 years of experience, and 15 locations across North America, Europe, and Asia, 3E helps more than 5,000 customers in various sectors to achieve safety, sustainability, and speed to market.
Are you ready to shape the future? Come join us!
About the Role:
As part of our 24/7/365 Call Center, the Hazardous Materials Response Team (HRT) is critical in protecting people, businesses, and the environment during chemical emergencies and waste management events. You'll thrive in this fast-paced, team-driven environment if you're a calm, confident problem solver with a passion for safety and service.
As a Call Center HRT Associate, you’ll deliver timely, accurate, and empathetic support to customers managing hazardous materials. You'll be part of a collaborative, fast-paced environment where your decisions help ensure safety and compliance. Your day-to-day may include:
What You'll Do:
• Guiding clients through chemical spill response and hazardous waste disposal procedures
• Collaborating with teammates to ensure safety, compliance, and consistency
• Delivering clear, compassionate customer communication—even under pressure
• Managing a high volume of tasks with precision and urgency
• Contributing to continuous improvement through feedback and quality assurance efforts
What Makes You a Great Fit:
• At least one (1) year of experience or familiarity with hazardous waste, spill response, or environmental safety
• High school diploma or GED
• Computer savvy—comfortable with Microsoft Word, Excel, and navigating multiple systems
• Strong communication and active listening skills
• Ability to stay focused, flexible, and calm under pressure
Bonus Points For:
• Call center or high-volume support experience
• Current or prior HazMat certification or equivalent training
Training Schedule (Approx. 6 Months)
• Monday to Friday | 8:00 AM – 4:30 PM PT (11:00 AM-7:30 PM ET)
Post-Training - Monthly Rotation:
• Month 1: Monday to Friday | 5:00 AM – 1:30 PM PT (8:00 AM – 4:30 PM ET)
• Month 2: Saturday to Wednesday | 5:00 AM – 1:30 PM PT (8:00 AM – 4:30 PM ET) Off: Thursday & Friday
• Flexibility is essential to support our 24/7 operations.
Pay Transparency:
The anticipated salary range for this position is $33,800-$40,000 per year. The final offer will depend on several factors, including the successful candidate’s skills, depth of work experience, location, and relevant licenses/ qualifications. Each offer is determined based on individual strengths and relevant business considerations.
In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.
Our US Benefits Include:
- Health, dental, and vision insurance
- Life insurance and disability coverage
- Generous PTO accrual and paid parental leave
- 401(k) plan with company matching
- Employee assistance program
- Voluntary supplemental benefits (Accident, Hospital Indemnity, Critical Illness)