Operations Specialist

POSITION OVERVIEW
The United States Bankruptcy Court for the District of Connecticut is seeking qualified applicants for a full-time Operations Specialist to join our Clerk’s Office staff providing judicial support and case administration. The position is a temporary appointment with benefits not to exceed one year and one day but may be extended without further advertisement for an additional year contingent upon continued funding and operational needs. This opportunity offers valuable experience in a variety of Clerk’s Office functions. 

DUTIES AND RESPONSIBILITIES
Duties include extensive customer service both in person and via telephone, accept payments and process receipts utilizing the Automated Cash Register (ACR) system, docketing and noticing, data quality control, reviewing filed documents to determine conformity and compliance with applicable rules, ensuring orders and automated entries are appropriately and accurately docketed and linked, making summary entries on the docket of all documents and proceedings, and other duties as assigned. Operations Specialists are also responsible for mail processing and records management which includes filing and archiving records, as well as occasionally providing backup coverage for court staff.

HOW TO APPLY
Go to our website at https://www.ctb.uscourts.gov/employment-vacancy-announcements

Complete and prepare the following documents:
(1) cover letter indicating why you are interested in this position and what best qualifies you for this position,
(2) current resume,
(3) list of three professional references, preferably current and/or prior supervisors (include their contact information), and
(4) completed and signed Application for Federal Judicial Branch Employment (AO-78 version dated 05/24; link available on our Court’s website under employment).

MINIMUM REQUIREMENTS/QUALIFICATIONS
• Applicants must be United States citizens or meet the exceptions to the statutory restrictions on hiring non-citizens to work in the federal government in the continental United States.
• For the CL 24 level ($52,158 - $84,769) - Minimum requirement of high school graduation or equivalent and at least 1 year of specialized experience (defined below). Education above the high school level may not be substituted for specialized experience. Promotion potential to CL 25 without further competition if the appropriate qualification requirements are met.
• For the CL 25 level ($57,615 - $93,620) - Minimum requirement of high school graduation or equivalent, and at least 2 years of specialized experience (defined below). Education above the high school level may not be substituted for specialized experience.
• Specialized experience is defined as progressively responsible clerical or administrative work requiring processing of specialized documents that demonstrate the ability to apply a body of rules, regulations, directives, or laws, such as obtained in a law office, court, financial institution, educational facility, real estate, or insurance office. Such experience should include routine interactions with customers, data entry and report generation involving the use of automated software and equipment and specialized terminology.
• Strong computer skills including experience using Microsoft Office 365 suite of products.
• Proficiency in handling multiple tasks simultaneously while meeting established deadlines.
• Excellent oral and written interpersonal communication skills.
• Ability to maintain strict confidentiality.
• Professional demeanor and positive attitude.
• Adept at collaboration and working harmoniously in a team environment.
• Skilled in proofreading, attentiveness to detail and accuracy.
• Demonstrated sound ethics and mature judgment.
• Ability to lift or move boxes of documents weighing up to 50 pounds.

PREFERRED QUALIFICATIONS
In addition to the minimum qualifications stated above, preference may be given to applicants who are able to demonstrate any of the following:
• Bachelor’s degree from an accredited four-year college or university and/or completion of a paralegal certification.
• Knowledge of Bankruptcy laws, rules, and/or procedures.
• Prior work experience with a federal or state court.
• Familiarity with the Court’s automated systems CM/ECF and/or BCAP.

BENEFITS
Employees of the United States Bankruptcy Court are eligible for, but not limited to, the following employment benefits:
11 paid holidays per year • Paid sick leave in the amount of 13 days per year • Accrual of paid vacation days (13 days per year for the first three years; 20 days after three years; and 26 days after fifteen years) • Retirement benefits under the Federal Employees Retirement System (FERS) • Traditional (pre-tax) and Roth (after-tax) retirement savings and investment plan through the Thrift Savings Plan (TSP) with employer matching contributions • Health benefits under the Federal Employees’ Health Benefits Program (FEHB) • Dental and Vision insurance options under the Federal Employees Vision and Dental Insurance Program (FEDVIP) • Life insurance benefits under the Federal Employees’ Group Life Insurance Program (FEGLI) • Long Term Care Insurance option • Pre-tax Flexible Spending Account options for health care, dependent care, and commuter expenses • Employee Assistance Program (EAP)/Work Life Services • Limited Telework Eligibility.

THE FEDERAL JUDICIARY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER.